Case Support Worker

7 days ago

Toronto, Ontario, Canada SISTERING Full time

Title:
Case Support Worker -Follow Up (Back to Home Project)

Hours:

Full Time: 35-44 hours per week including some evenings

Location: 962 Bloor St West and 877 Yonge St.

Supervisor:
Executive Director, or their designates

Sistering is a multi-service agency for at-risk, socially isolated women and trans people in Toronto who are homeless or precariously housed. Our harm reduction philosophy is a core element of all the work we do. We operate on a trauma-informed and relationship-based model.


Our programs include a low-barrier 24/7 Drop In, Housing and Case Support, Harm Reduction, Peer Outreach, on-site Medical Clinic and Spun Studio social enterprise.

During COVID our 24/7 Drop In runs as one of the City Respite Centres, providing essential services.

***: The Follow-up Community Support Worker (CSW) will support the Mental Health Case Support Worker in safely transitioning participants with housing and mental health and/or addictions needs from the hospital into the community. They will provide intensive case management to newly housed adults through activities including housing stabilization, and eviction prevention services. The CSW will work to support clients with complex needs to maintain housing and connect with other support services, as determined by each individual client.

RESPONSIBILITIES:

  • Collaborate with Health Service Providers (HSP) to provide integrated community care services
  • Support clients to identify and achieve goals in relation to housing, income supports, substance use, physical and mental health, food security and other service needs as defined by each client
  • Provide housing stabilization, eviction prevention, and rehousing support services
  • Assist clients towards integrating into the community, and empowering their use of resources and services to maximize their ability to remain housed
  • Provide harm reduction counselling to identify strategies that reduce negative impacts of substance use on tenancies
  • Accompany clients to appointments in the community
  • Conduct community mapping to connect clients with relevant local services
  • Work with clients to complete crisis and discharge plans
  • Build and maintain responsive relationships with landlords to troubleshoot and support the resolution of tenancy issues, mediating when required
  • Maintain accurate case management records and complete statistical and qualitative reporting as required by funder and supervisor
  • Perform the responsibilities of the position within the legislative and regulatory standards set out in the applicable Acts.
  • Perform the responsibilities of the position consistent with the policies of Sistering
  • Identify, intervene and effectively deal with emergency, crisis and conflict situations
  • Develop and maintain good team relationship within team, across teams and across the two agencies
  • Provide advocacy services on behalf of Sistering participants
  • Collaborate with service users to identify directions and methods for social change
  • Develop and engage in advocacy in order to address systemic issues of homelessness

Other duties as assigned

QUALIFICATIONS:

  • Collaborate with Health Service Providers (HSP) to provide integrated community care services
  • Support clients to identify and achieve goals in relation to housing, income supports, substance use, physical and mental health, food security and other service needs as defined by each client
  • Provide housing stabilization, eviction prevention, and rehousing support services
  • Assist clients towards integrating into the community, and empowering their use of resources and services to maximize their ability to remain housed
  • Provide harm reduction counselling to identify strategies that reduce negative impacts of substance use on tenancies
  • Accompany clients to appointments in the community
  • Conduct community mapping to connect clients with relevant local services
  • Work with clients to complete crisis and discharge plans
  • Build and maintain responsive relationships with landlords to troubleshoot and support the resolution of tenancy issues, mediating when required
  • Maintain accurate case management records and complete statistical and qualitative reporting as required by funder and supervisor
  • Perform the responsibilities of the position within the legislative and regulatory standards set out in the applicable Acts.
  • Perform the responsibilities of the position consistent with the policies of Sistering
  • Identify, intervene and effectively deal with emergency, crisis and conflict situations
  • Develop and maintain good team relationship within team, across teams and across the two agencies
  • Provide advocacy services on behalf of Sistering participants
  • Collaborate with service users to identify directions and methods for social change
  • Develop and engage in advocacy in order to address systemic issues of homelessness

WORKING CONDITIONS:

This position works in the office and community. Sisterin

  • Case Support Worker

    1 week ago

    Toronto, Ontario, Canada SISTERING Full time

    Title: Case Support WorkerHours: Full Time: 35-44 hours per week including some eveningsLocation: 962 Bloor St West and 877 Yonge St.Supervisor: Case Support ManagerSistering is a multi-service agency for at-risk, socially isolated women and trans people in Toronto who are homeless or precariously housed. Our harm reduction philosophy is a core element of...

  • Case Worker

    1 week ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Case Worker - Harm Reduction, Housing Support Program - Church Street (Job ID: CHUR939)Employment Type: Full-Time, PermanentWork Hours:35 hours per week (rotating shifts including evenings and weekends; shares on-call responsibilities)Salary:$55,939 annually (L7), plus comprehensive benefitsLocation: 389 Church Street Toronto, Ontario M5B 2E5Internal...

  • Case Worker

    1 week ago

    Toronto, Ontario, Canada YWCA Toronto Full time

    Employment Type:Full-Time, PermanentWork Hours:35 hours per week (including evenings, weekends, shares on-call responsibilities)Salary:$55,939 annually (L7), plus comprehensive benefitsLocation:389 Church Street Toronto, Ontario M5B 2E5Internal Application Deadline:Monday, February 5, 2024External Application Deadline:Wednesday, February 7, 2024JOIN OUR...

  • Intensive Case Worker

    1 week ago

    Toronto, Ontario, Canada Dixon Hall Full time

    Employment Type: Full Time (Permanent)Department: Housing Support ServicesUnion: Included (CUPE)Salary:Level 3- $26.42File #: 24-HSS-10 (6 Open)Posting Date: March 26, 2024Posting Close: April 9, 2024Location:65, Dundas St. EastPosition SummaryReporting to the Manager of Case Planning and Housing Support, the Intensive Case Worker will work as part of a team...

  • 2slbgtqia+ Case Worker

    7 days ago

    Toronto, Ontario, Canada Friends of Ruby Full time

    Friends of RubyFriends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home.Position SummaryReporting to the Manager of Case Management and Director of Mental Health...

  • Follow Up Support Case Management Worker

    1 week ago

    Toronto, Ontario, Canada Christie Ossington Neighbourhood Centre Full time

    Position Profile:This full time Contract position provides mobile case management services for previously homeless clients to enable them to stabilize their housing situation and live independently. The Housing Follow-up Support Worker works as an important member of our Breaking Barriers Program Team.Key Responsibilities: Complete intake with clients,...

  • Case Worker, Housing Follow-up Support

    1 week ago

    Toronto, Ontario, Canada Good Shepherd Ministries Full time

    Reporting to the Manager, Housing Follow-up Support Program, the Housing Follow-up Support Case Worker enhances the dignity and quality of life of Good Shepherd's clients by helping individuals and households exiting homelessness to work towards continued housing stability. These tailored, in-person supports meet the unique strengths and needs of each...

  • 2slgbtqia+ Case Worker

    1 week ago

    Toronto, Ontario, Canada Friends of Ruby Full time

    Friends of RubyFriends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • 2slgbtqia+ Case Worker

    7 days ago

    Toronto, Ontario, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Case Worker

    7 days ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job Number: 918697Category: Allied Health ProfessionalsPositions Available: 3Years Experience Required: 0Location: Toronto, OntarioPosted Date: Apr 28, 2023EMPLOYMENT OPPORTUNITYCase Worker (Developmental Service Worker)Psychosis Recovery & Treatment Unit 7 (PRT 7)Complex Care & Recovery ProgramPosition DescriptionIf you're a Developmental Services Worker...

  • Case Worker New

    1 week ago

    Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

    Job Number: 915575Category: Allied Health ProfessionalsPositions Available: 1Years Experience Required: 1Location: Toronto, OntarioPosted Date: Mar 2, 2023EMPLOYMENT OPPORTUNITYCase WorkerInterprofessional Pain and Addiction Recovery Clinic (IPARC)Acute Care ProgramPosition DescriptionThe Acute Care Program is seeking a full-time, contract (until March 31,...

  • Mental Health Case Worker

    7 days ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our providers tell us:_"Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home."_ Our...

  • Child and Youth Worker

    7 days ago

    Toronto, Ontario, Canada Kinnect Support Full time

    About us:Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers support to agencies that work with children and youth who experience behavioral, social, emotional, physical, and psychiatric difficulties. You will have the opportunity to create your schedule...

  • Child and Youth Worker

    1 week ago

    Toronto, Ontario, Canada Kinnect Support Full time

    About us:Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers support to agencies that work with children and youth who experience behavioral, social, emotional, physical, and psychiatric difficulties. You will have the opportunity to create your schedule...

  • Developmental Support Worker

    7 days ago

    Toronto, Ontario, Canada Kinnect Support Full time

    Developmental Service WorkerLocation: Greater Toronto Area Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. Responsible for engaging those in the residential program as well as some day treatment programing Duties will include daily routines, recreation, behavioral management, and presenting...

  • Street Survivors Case Worker

    7 days ago

    Toronto, Ontario, Canada The Neighbourhood Group Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community HouseJOB OPPORTUNITY Job# TNG2023-37POSITION TITLE:Street Survivors Case WorkerDEPARTMENT:Urban Health and Homelessness ServicesSTATUS:Regular Full-time, CUPE 7797# HRS / WEEK:35REPORT...

  • Case Manager

    7 days ago

    Toronto, Ontario, Canada Fife House Foundation Inc. Full time

    Case ManagerFull-time Position (MATERNITY LEAVE COVERAGE until end of August, 2024)FH2024-8-CMFife House FoundationLocation: Housing Supports Pilot ProjectShift Rotation: 40 Hours weekly, Monday to Friday, 9am-5pm, and an evening shift of 12pm-8pm every six weeksSalary: $25.65 per hourCategory:Full Time (Contract until end of August, 2024)Union/Non-Union:...

  • Support Worker

    1 week ago

    Toronto, Ontario, Canada Kinnect Support Full time

    Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Agencies, Organizations, and Institutions that work with adolescents youth, adults, and seniors who experience behavioral, social, emotional, physical, and psychiatric...

  • Housing Support Worker

    1 week ago

    Toronto, Ontario, Canada Regional Municipality of Peel Full time

    Job Description:Housing Support WorkerHuman Services - Housing ServicesCUPE LOCAL 966Status: 4 Contract Full Time - End Date: Up to December 31, 2024Salary Range: $66,898 to $79,853 per annumWork mode: Hybrid _see below for more details about this work mode._Location: 10 Peel Centre Drive, Brampton and travel between various Regional worksites as...

  • Personal Support Worker

    1 week ago

    Toronto, Ontario, Canada In-Home Assisted Living Inc. Full time

    In-Home Assisted Living Inc. is looking for compassionate, caring and reliable individuals to join our family as Caregivers/Personal Support Workers (PSW's) for our clients in downtown Toronto. Work setting is within private homes.As a IHAL employee, you will make a difference in the lives of our clients and their families through compassionate, client...