Summer Student

1 week ago

Ottawa, Ontario, Canada City of Ottawa Full time
Requisition ID: 11412

Department:
Emergency & Protective Services Dept.
Multiple Positions

Salary Information:
$ $20.050 per hour (2024 rates of pay)

Affiliation:
Non Union/Non MPE

City:
Ottawa, ON

Job Category:
Summer Student Recruitment

Application Close: 29/02/2024

JOB SUMMARY:


By-law and Regulatory Services enforces a multitude of municipal by-laws and provincial legislation on a city-wide basis to address issues of safety, nuisance and consumer protection for residents.

The Parking Enforcement Program addresses the parking by-law service demands of the city (On-Street, Off-Street, Private Parking).


Under the direction of the assigned Supervisor, By-law Enforcement, you patrol City parks to ensure compliance to the Parks and Animal Care and Control By-laws, follow up with residents on the non-renewal of dog/cat registrations (tags), enforce various Signs By-laws by proactively removing unpermitted signage throughout the City, and assist with Parking enforcement.


EDUCATION AND EXPERIENCE:

Post-secondary Student - completion of first year college or university in Police Foundations, Law or Criminology Course of study related to law or law enforcement

Minimum of 1 year but less than 2 years of related experience dealing with the public in a client service environment, report writing

CERTIFICATIONS AND LICENCES:

Valid Ontario unrestricted G class driver's licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE:

  • Some knowledge of municipal government
  • Customer service techniques and alternative dispute resolution techniques.
  • General knowledge of municipal government and the role of Bylaw Enforcement.
  • The geography of the City and roadways.

COMPETENCIES, SKILLS AND ABILITIES:

  • Communicate effectively with the general public and all work related contacts.
  • Work effectively under stressful conditions and deal with the public in difficult situations in a calm, effective manner.
  • Explain and educate the public and clients on bylaws in a positive manner.
  • Document operational enforcement issues, keep notes, and maintain records.
  • Handle a City vehicle effectively.
  • Excellent interpersonal and client service skills.
  • Punctual, reliable and dependable.
  • Responsible and able to prioritize assignments and work load.
  • Sensitive to clients from varying cultural backgrounds.
  • Tact, diplomacy and assertiveness.
  • Positive attitude towards the general public and work related contacts.
  • Ability to work in both a team environment and independently.
  • Excellent driving record.
  • Meet the physical demands of patrol and shift work regardless of weather conditions.

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements. English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at , extension 47411.

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