Automotive Receptionist

1 week ago

Richmond, British Columbia, Canada Dueck Auto Group Full time

About Us


Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service.


Dueck is grounded in three founding principles:
Selection, Value and Trust and these continue to be values that are instilled in all of our employees. We are a family owned and operated company that has a long-standing commitment to supporting the community.


Among our four dealership locations in the Greater Vancouver Area—
Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU—we currently employ over 400 hard-working and dedicated individuals.

We welcome you to join our growing and energetic team

Careers with Dueck Offer:

  • Inclusive and supportive company culture and safe work environment
  • Highly competitive compensation plans based on experience and performance
  • Extended Health and Dental Plan benefits
  • Continuous training & professional development with advancement opportunities

Position Summary


The
Receptionist is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties.

The primary responsibility is to operate our switchboard phone system.

The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership.

The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.

Key Responsibilities

  • Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
  • Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
  • Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
  • Receive and process payments, as well as record receipts for services and sales departments
  • Collect, sort and distribute daily mail, messages, and courier deliveries in a timely manner
  • Track walkin traffic and provide leads to sales team when appropriate
  • Manage information and resources by accurately updating corporate databases

Cultural Skills & Requirements

  • Excellent written and verbal communication skills in order to clearly deliver messages efficiently across all levels of the organization
  • Strong organizational skills with the ability to prioritize and multitask
  • Detailorientated and conscientious work ethic
  • Selfdriven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

  • 1 year of customer service experience and previous experience as a receptionist or an administrative assistant
  • Previous experience operating a switchboard is an asset

Logistical Requirements

  • Dueck Richmond location
  • Schedule
    (Saturday: 8:30am 6pm,
    Sunday: 10am 5pm, plus stat holidays):
  • Professional attire required (business casual dress code
  • no jeans, no yoga or sweatpants)

Join our Team

Job Type:
Part-time

Salary:
From $18.00 per hour

Expected hours:
No less than 14.5 per week

Schedule:

  • Every Weekend
  • Weekends only

Ability to commute/relocate:

  • Richmond, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you legally permitted to work in Canada? If you hold an open work permit, please indicate the expiry date.
  • Are you available to meet the schedule requirements of the role stated in the job ad?

Experience:

- customer service/ reception: 1 year (required)

Language:

  • English (required)

Work Location:
In person

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