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Care Manager
1 week ago
Why work for Acclaim Health? You will be working for an organization that has provided quality care to the community for 85+ years. Acclaim Health provides a wide variety of services to support the community, including Community Support Services, Alzheimer Services, Home and Personal Support Services and Palliative Care Services. Acclaim Health is a patient and family centered work environment that allows for flexibility in work schedules to ensure work/life balance. At Acclaim Health, we promote and support employees with a strong emphasis on the values of Teamwork, Respect, Integrity, Innovation and Excellence
Acclaim Health announces the availability of one (1) Full-Time Care Manager, PSW - 18 month contract position in the Health Services team.
As a member of the Health Services team the incumbent is responsible for working in the community providing the supervision, support and training to personal support workers.
The incumbent will work Monday - Friday, 7.5 hours per day with on call rotation with other members of the team.
PRIMARY FUNCTIONS:
- Identifies, minimizes and manages patient risk in accordance with risk management and incident reporting standards and policies
- Participates and collaborates with a multidisciplinary care team including staff, patients and caregivers in supporting the patient's needs according to the patient's care plan.
- Assesses and monitors patient status ensuring that collaborative patientcentred Care Plans are in place and current
- Provides internal customer service excellence through leading by example utilizing coaching and mentoring to support employees in providing excellence in patient care
- Under the direction of the Manager, Personal Support, develops and implements quality initiatives aimed at correcting negative variances, addressing gaps, mitigating risks and promoting client safety
- Works in collaboration with Human Resources in recruitment and orientation of Personal Support Workers.
- Effectively manages PSW time off from work, including vacation requests, sick time, and short term LOA requests and records such in Alayacare
- Ensures that direct reports understand and are aligned to their key accountabilities and perform to the expected level
- Provides input into the development of the PSW education plan
- Leads and cofacilitates PSW Team meetings
- Collaborates with the Manager, Personal Support in the annual review/revision of PSW policies
QUALIFICATIONS & EDUCATION:
- Diploma as Registered Practical Nurse
- Valid Ontario driver's license, use of vehicle and insurance per Acclaim Health policy.
EXPERIENCE & SKILLS:
- Minimum 2 to 3 years as a Registered Practical Nurse
- Demonstrated ability to coach, mentor and lead staff
- Strong verbal and written communication and interpersonal skills.
- Effective listening skills.
- Demonstrated ability in assessment, problemsolving and negotiating skills.
- Strong planning, coordinating and organizing skills.
- Demonstrated knowledge and skills in quality/risk management.
- Proven ability to multitask and meet deadlines.
- Proficient in Microsoft Word, Excel, Outlook and Alayacare.
- Knowledge of community resources.
- Basic knowledge of Acclaim Health and its services.
- Demonstrated ability to work independently and collaboratively as a team member.
Please note - only those applicants selected for interview will be contacted.
Acclaim Health is an equal opportunity employer and is actively working towards a more inclusive, diverse and equitable world.
We recognize that our work environment is stronger - and our care more effective - when it includes people of equity-seeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status.
MPJob Types:
Full-time, Fixed term contract
Contract length: 18 months
Salary:
$30.83-$33.68 per hour
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Onsite parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Oakville, ON L6L 5M2: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- LPN/RPN with CNO (required)
- Driving Licence (required)
Work Location:
Hybrid remote in Oakville, ON L6L 5M2
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