Chef d'équipe technique, Full-Time,

1 week ago

Hamilton, Ontario, Canada City of New York Full time
APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE

Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans /economic support, domestic violence assistance, child support enforcement, etc.

Under the direction of the Associate Benefits Opportunity Specialist III, the Associate Benefits Opportunity II (ABOS II) is responsible for supervising team(s) of BOS staff, who provide various functions of eligibility determination, financial planning, economic support opportunities and monitoring other related services to persons in need, to promote individual and family self-sufficiency.

The ABOS II uses supervisory, program development, quantitative analysis, and other research skills in accomplishing all the goals of FIA/Benefits Access Center and its components (Application, Financial Planning, Economic Opportunity Services, Under care, etc.)
Opportunity Specialist II, to function as Case Management Team Leader, who will:
- all Safety Net case
Act as liaison to the Rental Assistance Unit.

  • Manage a team of BOS workers who interview applicants and assess eligibility for immediate
needs grant (food and non-food); for employability and eligibility for public assistance, food stamps
Manage a team of BOS workers who provide comprehensive service delivery to participants after
sixty days or Safety Net cases that have been closed in error.

  • Manage a team of BOS workers who manages all aspects of the case, including establishing
Employment Plans and executing specific strategies designed to help participants achieve
Ensure adequate planning, scheduling and monitoring of case management activities and will
the team is maintaining adequate levels of performance necessary to move participants toward
Oversee teams of clerical and BOS workers who provide quick service for those clients who
walk-in or telephone the Center. contact with other teams to ensure awareness of all activity that will affect the case management
Oversee staff that interview and determine housing needs of tenants at risk for homelessness or
already homeless reporting to Benefits Access Centers. Monitor conference activities and prepare regular reports on unit activities.

  • Using Strategies and techniques aimed at securing success in the
Prepare reports on key performance outcomes and ensure that necessary corrective actions are
May conduct fields' visits
full-time satisfactory experience working directly in social/human services or a
b) employment planning/counseling services which involves job development,

plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; plus eighteen months of full time satisfactory experience as described in one (1) above.

on the basis of 60 semester credits for 9 months of the work experience described
However, all candidates must have at least 18 months of full-time
social/human services work as described in one (1) above.
APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE

Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans /economic support, domestic violence assistance, child support enforcement, etc.

Under the direction of the Associate Benefits Opportunity Specialist III, the Associate Benefits Opportunity II (ABOS II) is responsible for supervising team(s) of BOS staff, who provide various functions of eligibility determination, financial planning, economic support opportunities and monitoring other related services to persons in need, to promote individual and family self-sufficiency.

The ABOS II uses supervisory, program development, quantitative analysis, and other research skills in accomplishing all the goals of FIA/Benefits Access Center and its components (Application, Financial Planning, Economic Opportunity Services, Under care, etc.)
Opportunity Specialist II, to function as Case Management Team Leader, who will:
- all Safety Net case
Act as liaison to the Rental Assistance Unit.

  • Manage a team of BOS workers who interview applicants and assess eligibility for immediate
needs grant (food and non-food); for employability and eligibility for public assistance, food stamps
Manage a team of BOS workers who provide comprehensive service delivery to participants after
sixty days or Safety Net cases that have been closed in error.

  • Manage a team of BOS workers who manages all aspects of the case, including establishing
Employment Plans and executing specific strategies designed to help participants achieve
Ensure adequate planning, scheduling and monitoring of case management activities and will
the team is maintaining adequate levels of performance necessary to move participants toward
Oversee teams of clerical and BOS workers who provide quick service for those clients who
walk-in or telephone the Center. contact with other teams to ensure awareness of all activity that will affect the case management
Oversee staff that interview and determine housing needs of tenants at risk for homelessness or
already homeless reporting to Benefits Access Centers. Monitor conference activities and prepare regular reports on unit activities.

  • Using Strategies and techniques aimed at securing success in the
Prepare reports on key performance outcomes and ensure that necessary corrective actions are
May conduct fields' visits
full-time satisfactory experience working directly in social/human services or a
b) employment planning/counseling services which involves job development,

plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; plus eighteen months of full time satisfactory experience as described in one (1) above.

on the basis of 60 semester credits for 9 months of the work experience described
However, all candidates must have at least 18 months of full-time
social/human services work as described in one (1) above.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Department of Education's website at

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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