Hospitality Support Worker for Fall 2023

1 week ago

Saskatoon, Saskatchewan, Canada Saskatchewan Polytechnic Full time

Competition Number

  • P14150
    Posting Title
  • Hospitality Support Worker for FALL 2023
    Classification
  • Band 2
    Location
  • Saskatchewan Polytechnic Saskatoon Campus
    Other Location(s)
  • Saskatchewan Polytechnic Saskatoon Campus
    Building
  • Saskatoon Campus, Idylwyld Dr.
    Other Building

Date Posted

  • 05/29/2023
    Closing Date
  • 06/07/2023
    JIQ #
  • 60007
    Start Date
  • 08/21/2023
    End Date
  • 03/20/2024
    Open Until Filled
  • No
    Ongoing
  • No
    Category of work
  • Part Time
    Bargaining Unit
  • Professional Services
    Hours of Work
  • Regulated 36 hours (modified)
    Salary Range
- $ $22.67/hour
Temporary Market Stipend

Incumbent

Total Assigned days (AC) / Total Hours per biweekly pay

  • 0.75 FTE
    Posting Status


 Open
  • The majority of shifts for this position will be Monday to Friday. Currently, this position is scheduled for 7 hours September to June and for 4 hours mid June to mid August. This may change with hours of operations. These shifts include morning and over the lunch hour. The occasional night or weekend shift may be required a lot of notice will be provided for these shifts.
Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous.

A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.


Job Duties/Qualifications, Skills and Abilities(QSA):

  • Job Duties
    Job Duties
  • To provide support to the Hospitality and Tourism training programs.
  • Customer Service and cashier duties using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
  • Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
  • Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
  • Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
  • Follow guidelines during service, making sure to understand and adopt all portion control guidelines
  • Label items for sale and ensure daily menu information and pricing is updated and accurate
  • Fill and stock as necessary
  • Organize till floats and prepare change orders
  • Address inquiries from customers
  • Assist with receiving and dispersal of food and supply orders
  • Assist with banquet set ups / service /tear down and general clean up after banquets
  • Complete dishwashing and cleaning tasks as required
  • Participate as a team member that accepts personal accountability and holds others accountable
  • Communicate with intent at all times a conscious attention to whether the receiver receives and fully understands the communication
  • Facilitate various promotional activities
  • Other duties as assigned
  • QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
    Specific Accountabilities

Duties

Required Qualifications, Skills and Abilities (QSA)

  • 1. Grade 12 or GED
2. 1 year of experience working in a customer service role

  • Excellent customer service skills as well as effective, appropriate and professional communication
  • Ability to address minor work place issues that arise in day to day operations.
  • Knowledge of basic service standards and ability to multitask in all types of service - counter service, table service, bartending, banquet service
  • Basic understanding of point of sale operation and Moneris devices
  • Ability to operate commercial kitchen equipment
  • Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting
  • Bondable
  • Computer skills - knowledge of software becoming prevalent in food services - labelling, online ordering, online scheduling, time sheets, use of POS till system
  • Basic product knowledge about menu item ingredients
**Desired QSA

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