PRO & Tool rental Departement Supervisor (Bilingual)

1 week ago


SaintConstant, Quebec, Canada The Home Depot Canada Full time

Position Purpose:

Department Supervisors usually have a flexible schedule, with shifts that could be on any day of the week. Apart from being familiar with various store positions, a Department Supervisor must complete the tasks outlined here.

Position Responsibilities:

We are seeking associates who can show exceptional leadership qualities like:

  • Setting a positive example by consistently demonstrating Customer FIRST behaviors and boosting Associate morale
  • Handling and escalating customer issues when needed
  • Taking care of the Department's daily operations, ensuring everything is ready for Grand Opening Day, executing ads as per guidelines, and preparing flyers
  • Enforcing Home Depot Standard Operating Procedures and Code of Conduct among Associates
  • Supervising departmental activities, ensuring sufficient staff levels to meet business requirements
  • Managing Associate performance through feedback, recognition, evaluations, and goal setting
  • Helping in Associate development and conducting interviews for new applicants
  • Providing training, tools, coaching, and recognition to Associates for their growth
  • Collaborating with partners to ensure optimal merchandise staging, addressing ordering issues promptly, etc.
  • Communicating store activities through meetings and regular updates
  • Reviewing sales and inventory reports to identify trends and maintain profitability
  • Stocking shelves effectively, maintaining aisle cleanliness, and managing signage
  • Conducting minor resets and cross merchandising as needed
  • Upholding safety and asset protection standards, ensuring a safe work environment
  • Representing the store during key responsibilities as needed

Experience/Knowledge Required:

We are looking for someone with:

  • Experience as a supervisor for 1 to 2 years
  • Ability to work flexible shifts
  • Strong communication and customer service skills
  • Excellent decision-making and problem-solving abilities
  • Minimum requirements for performance management


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