Research Product Manager

2 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada Full time

Job Summary

What is the opportunity?


The Research Product Manager is responsible for driving and overseeing the Technology & Operations product development, delivery, enhancements, and as well as contributing to strategic initiatives of the Global Research department,.

It is essential to the day-to-day operations and provides a technology foundation for the bank's competitive edge in the marketplace.

The person also acts as a primary liaison with our partners across different business units (Investment Banking, Sales and Trading, Research Technology), lead ad-hoc analytics (data), manage/own products/platforms, and provide operations excellence on projects and workflows as required.

In addition, the product manager is also heavily involved in all stages of the product development cycle, including initial idea & strategy development, requirements gathering, user-experience testing, implementation oversight and PIV, functional testing, and success measurement.


Strategy & Analytical Initiatives

  • Lead and support strategy development and roadmap planning for research products and operations and collaborates across teams to unify product roadmap vision
  • Proactively identify ideas on process and system enhancements and new product development; present ideas and solicit input to collect support of leadership and/or initiative stakeholders
  • Stay abreast industry and competitive activities to inform features & functionalities, and bestpractices for the Research products & operations
  • Lead Analytics & Insights for external client engagement, internal user productivity and other adhoc analyses for Research and Global Markets Executive Teams
  • Present ideas and strategy on how we can better utilize the firm's datasets to drive insights, increase client engagement/revenue, improve productivity, and KPI tracking

Project/Product based responsibilities would include:

  • Be the Subject Matter Expert (SME) on Research tools, systems and business procedures, to effectively participate in product development/enhancement, Agile sessions, and all testing/implementation cycles
  • Collaborate with Research Technology & Engineering teams to provide business requirements and decisions on new products and enhancements on existing platforms; ensure the products are delivered on time and meet the bank's standards of quality and security.
  • Support UAT and PIV activities including planning, defect triage and rootcause analysis for requirementsrelated issues
  • Demonstrate ability to manage multiple projects and lead crossfunctional teams to deliver complex products, managing product launch activities, gotomarket plans, and postlaunch feedback.
  • Build and maintain a repository of reusable requirements documentation to support future initiatives

Day-To-Day Responsibilities would include:

  • Collaborates with the platform/development team on technical and support issues/cases
  • Conduct New Hire Training on all research systems and tools
  • Responsible for the Conflict Disclosures process and work closely with Compliance on reviews
  • Analyze different data sets and produce meaningful reports & metrics for the business

Must-have

  • Bachelor's Degree
  • 5+ years of relevant experience
  • Excellent communication skills both verbal and written, including presentation skills
  • Product & User Experience focused mindset
  • Excellent troubleshooting and problem solving skills
  • Understanding or interests in Capital Markets/Sell-Side Research business and products
  • Outstanding analytical skills in analyzing multiple datasets, reporting and working with ambiguity
  • Experience in product management, agile framework, strategy development
  • Ability to effectively manage stakeholder relationships across all levels within the firm, external vendors, and clients
  • Selfmotivated individual, who demonstrates initiative in all they do and thrives in a dynamic environment with evolving, changing and competing priorities
  • Very naturally analytical with the ability to think outside the box while identifying issues and suggesting solutions
  • Must possess a high degree of experience in MS Office Applications, Business Intelligence or data/reporting tools, database management systems, etc.
  • The ability to learn and understand new technologies quickly

Nice-to-have

  • Background in Capital Markets Equities and/or Sellside Research business
  • Prior experience of leading crossfunctional projects & initiatives

Job Skills
Analytical Thinking, Business Decisions, Business Requirements, Cross-Functional Teamwork, Datasets, Long Term Planning, Product Development Lifecycle, Product Launches, Requirements Gathering, Strategic Initiatives, Strategic Support

Additional Job Details

Address:

ROYAL BANK PLAZA, 200

BAY ST:

TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

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