Lead devops

1 week ago

Toronto, Ontario, Canada Actionstep Full time

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software.

Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, Canada and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

We are seeking a talented and experienced DevOps Site Reliability Engineering (SRE) Manager to join our dynamic team.

The ideal candidate will play a key role in driving our DevOps and SRE initiatives, ensuring the reliability, scalability, and performance of our infrastructure and applications.

The ideal candidate will bring a wealth of experience and expertise to our company, possessing a strong background in DevOps and SRE and will have proven leadership skills, with the ability to inspire and guide a team of talented professionals towards achieving common goals.

You will be well-versed in designing and implementing scalable, reliable, and secure cloud-based solutions, leveraging their knowledge of infrastructure automation, CI/CD pipelines, and containerisation technologies.

You will also lead a team of talented and motivated engineers, providing technical guidance and mentorship while driving continuous improvement in quality, productivity, and performance.

Manage and mentor a team of DevOps engineers and SREs, providing guidance, performance evaluations, and career development opportunities.
Establish and refine DevOps and SRE practices, including CI/CD, infrastructure as code, monitoring, incident response, and cost management.
Drive adoption and continuous improvement of automation tools and frameworks for deployment, configuration management, and infrastructure provisioning.
Evaluate and select appropriate tools and technologies for DevOps and SRE practices, staying updated with industry trends.

Establish and monitor KPIs and SLOs to measure system reliability and operational efficiency, analysing metrics and incident data for proactive improvements.

Analyzing metrics, logs, and incident data to identify areas for improvement and proactively address potential issues.
Leading important technical decisions with an eye towards scalability, modernization, and maintainability.

Ensuring adherence to cloud security best practices, including identity and access management, data protection, and compliance with relevant regulations and standards.

Leading cloud migration projects.
Implementing observability practices, including monitoring, logging, and tracing, to gain insights into system behavior and performance.
Collaborating with data engineering teams to design and maintain reliable and scalable data warehousing solutions.
Promoting engineering rigor through root cause analysis and effective problem solving.
Engaging in performance conversations and help align business objectives to career goals.

Technology Expert:
You understand how to build complex systems, manage team dynamics and outcomes to release software regularly.
Focused on Efficiency & Process: You are data driven and understand how to unpick processes to drive efficiency.
Bachelor's degree in Computer Science or related field.
~3+ years of experience in a DevOps/SRE leadership role, preferably at a B2B SaaS company.
~5+ years of experience as an individual contributor on a DevOps team.
~ Deep understanding of DevOps principles, methodologies, and tools, including continuous integration, continuous deployment, infrastructure as code, monitoring, and incident management.
~ Proficiency in scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Commitment to staying up-to-date with industry trends, best practices, and emerging technologies in the DevOps and SRE domains.
~ Knowledge of cloud security best practices, data protection, and compliance regulations.
~ Familiarity with data warehousing solutions and data engineering practices.
~ Strong emphasis on engineering rigor and quality assurance practices.
~ Flexible working.
Friday afternoon socials and team building events, remote and in person.
Fantastic training and development opportunities.

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