Security Assistant Supervisor

7 days ago

Nisku, Alberta, Canada HKS Security Group Full time

Security Supervisor:

HKS Security Group Inc.

is growing You will be expected to be a professional representative of our organization within the communities and on worksites.


Accountabilities:

  • Effectiveness and efficiency
  • Customer Service: offering "bestinclass" experience/services to our customers.
  • Quality: Providing timely and quality responses to customers.
  • Leadership: Training and Mentoring of junior staff

Key Performance Factors:

As a Supervisor you will be responsible for oversight of HKS guard personnel, engage in operational service and delivery.

The Supervisors responsibilities will include but are not limited to:

  • Maintain positive interactions with clients.
  • When on call, 24hr availability is a must. Must be sober and ready to work when called to site.
  • Respond to our client's requests with a quick, flexible, and operational approach that is based on sound strategy and that includes the client in the operational experience.
  • Understand the principles of proper leadership, while fostering a positive nontoxic work environment.
  • Be a Team Leader and provide appropriate coaching and mentoring to junior staff.
  • Fostering kind delivery method.
  • Effective delegation skills
  • Knowledge of using the Sandwich method

IE:

Feedback when given well, should not alienate the receiver of the feedback, but should motivate them to perform better.

"

  • Take responsibility for the final product that our company delivers to the client.
  • Know all Divisional policy and procedures, and ensure the staff adheres to them as is necessary during the execution of assignments.
  • Service client requirements
  • Development and expansion of business opportunities including:
  • Keeping employees informed as to the company/department plans and progress, maintains appropriate communications within area of responsibility.
  • Working in close liaison with managers representing different service lines

Requirements/Qualifications:

  • High School Diploma preferential or equivalent, life experience, degree in related field, accompanied with security guard or investigation training and work experience. Citizen, Permanent Resident, or work visa with at least 6 months to run.
  • Basic security guard training course.
  • Fluent written and spoken English, second language a benefit.
Professional/Technical Certification or Licenses

  • Possess a valid Alberta Security Guard License
  • First Aid and WHMIS certification is a must. CPR and CSTS is an asset.
  • 3+ years' experience in a Security Management role.
  • Valid class 5 driver's license and a clean 5 year drivers abstract.
Ability to prepare for extreme weather conditions in all seasons.

Reliable vehicle in good working order, as highway driving is expected.

  • Fit and healthy to be able to walk unaided while on site, stand for long periods of time.
Assessments on _Indeed_ must be completed to be considered for role.

Responsibilities:

This role will include the supervision of the security team.

The Security Supervisor will be responsible for providing support and supervision of people and operations and will have an irregular shift pattern including night duty, weekends and on call shifts.


Job Knowledge or Work Experience:

  • 3+ years' experience in a Security Management role.
  • Excellent listening, reading and administration skills, effective communicator (verbal and written English, second languages a benefit), well organized and detail oriented.
  • Ability to motivate, inspire and lead a team.
  • An analytical thinker with advanced problemsolving skills. Ability to approach and resolve a problem.
  • Willing to travel between sites and out of town 50% of the time as needed on shift.

Advantages:

  • Gas card
  • Benefits after 36 months. Performance based.

Job Types:
Full-time, Part-time

Pay:
$20.00-$22.00 per hour

Expected hours:
per week

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • On call
  • Overtime

Experience:

  • Security: 3 years (required)
Security Supervising: 2 years (required)

Language:

  • English (required)

Licence/Certification:

  • Alberta Security Guard License (required)
  • Class 5 Drivers License and a 5 year clean drivers abstract (required)

Willingness to travel:

  • 50% (required)

Work Location:
In person

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