Small Service and Om Manager- Hybrid

1 week ago

PointeClaire, Quebec, Canada ANDRITZ AG Full time

Job family:
Sales, Marketing & Product Management- Business area: Hydro- Contract location: Pointe-Claire, Quebec, CA- Working location: Pointe-Claire, Quebec, CA- Location type: Location Flexible- Contract type: Permanent Full-Time- Job description:

  • ANDRITZ. Where passion meets career.
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally.

Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

ANDRITZ offers a hybrid work arrangement, combining teleworking and attendance in the office. *You will be based at one of our offices in the Greater Montreal Area*. #Hybrid #HybridPosition

By joining Andritz, you will be part of a dynamic team, working in a unique and exciting industry.

PRINCIPAL DUTIES


The Hydro Small Services and Operations & Maintenance Manager is in charge of the business development and growth related to this important sector of activities for the Andritz Hydro Service and Rehab business in Canada.

In this important role, the Hydro Small Services and Operations & Maintenance Manager will report directly to the Leader of Small Services and O&M.


The main responsibilities related to that position are:

Sales, Proposals and Project Execution:

In collaboration with the company shared services:

  • Prepares bids for Small service and O&M opportunities, including responsibilities for all technical and commercial aspects;
  • Reviews and approves all bids and PO's as per company regulations;
  • When applicable, supports or leads directly the contract negotiations with the clients;
  • Manages projects and is responsible for oversight and followup of projects' details handled by team members to ensure customer satisfaction, on time delivery, and project execution excellence;
  • Develops tools and KPI's (dashboard) to monitor periodically the performance of its activities;
  • Prepares and delivers presentations and uses of internal marketing tools for customer visits;
  • Participates to periodic internal reviews for the Small Services and Operations & Maintenance activities with the management.

Business development:

In collaboration with the Hydro Business development team:

  • Supports the Senior VP and Small Services and O&M leader with the preparation on the annual business plan related to the Small Services and O&M activities.
  • Together with the Small Services and O&M leader and the team, develops an annual plan of customer visits at middle management and operational levels in order to promote Andritz Small Services and Operations and Maintenance offerings and capabilities;
  • Keeps good business key and strategic clients and obtains periodically their assessment in regards to our performances;
  • Promotes and introduces the numerous solutions/tools developed by the Andritz Hydro task force;
  • Promotes and prioritizes the negotiation and implementation of O&M Master (or Long Term) Service Agreements with strategic clients.

EDUCATION AND EXPERIENCE

  • Bachelor of Mechanical or Electrical Engineering of with equivalent years of experience;
  • Member of (or eligibility for) Professional Engineering Authorities, P. Eng., OIQ., etc. (an asset);
  • A good knowledge of the hydro market in Canada and/or USA (an asset);
  • Experience in the management of operation and maintenance for hydro plants (an asset);
  • Minimum five to ten years of experience in project management, and/or operation & maintenance and/or business development related to engineered/manufactured products and services for aftermarket;
  • Background in sales, proposals and customer interaction;
  • Commercial contract knowledge and negotiation skills;
  • Project management, leadership and coordination skills; ability to manage a team and follow up on deliverables;
  • Proven experience and accomplishments related to the efficient management of projects with an inherent complexity and an accelerated schedule;
  • Excellent problem solving and decision making skills;
  • Results driven and oriented;
  • Strategic thinking and highly adaptive to a complex organization;
  • Proven track record dealing with customers or job experience as a customer (preferably hydro utilities and/or independent power producers);
  • Effective communication skills (oral & written) in a multistakeholder environment;
  • Fluency in French & English;
  • Availability to travel, as required (mainly in Canada);
  • Knowledge of products, technical aspects and market related to hydroelectric business desired (an asset);
  • Knowledge of Andritz Hydro compact machines' designs and products (an asset);
  • Flexibility in working multidisciplinary (as project manager, system engineer, sales manager, business developer) and on several projects at the same time.
  • Legal status to work in Canada is required.
  • Requisition ID: 9257

  • Account Manager Sme Business

    1 week ago

    Pointe-Claire, Quebec, Canada National Bank of Canada Full time

    Primary Locations:Pointe-Claire, Quebec**:Attendance:Hybrid**:Employee Status:Regular**:Schedule:Full-time**:Being an Account Manager - SME means being the trusted partner to hundreds of small and medium-sized enterprises while surrounded by experts in order to direct clients toward financial solutions that best suit their needs.This position is for you if...

  • Concepteur Graphique/conceptrice Graphique

    1 week ago

    Pointe-Claire, Quebec, Canada Marche OM India Full time

    **Work Term**: Permanent**Work Language**: English**Education**:**Experience**:ÉtudesMaîtriseou experience équivalente Environnement de milieu de travailClimatisé Milieu de travailSociété fermée, société par actions ou entreprise privée TâchesEstimer le temps nécessaire à la réalisation des conceptions graphiques et des illustrationsCoordonner...

  • Service coordinator

    1 week ago

    Pointe-Claire, Quebec, Canada Randstad Canada Full time

    Would you like to work in a convenient location near home? Enjoy being part of a small, dynamic, and dependable team? If you have a friendly customer-oriented approach and thrive in a role with diverse tasks, the opportunity of becoming a Customer Service Coordinator for a Pointe Claire client might be just right for you.Advantages- Convenient location in...

  • Merchandising Service Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Réno-Dépôt Full time

    A Management Position in a Dynamic Retail Environment**Are you looking for a stimulating challenge in merchandising management and planogramming?**Our dynamic Réno-Dépôt Pointe-Claire branch is seeking a Merchandising Manager to contribute to the success of a winning teamThis position offers exciting challenges, and we are looking for a motivated and...

  • Assistant Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Structube Full time

    Job DescriptionWhat your day to day will look like:Lead by example through a customer-driven attitude by providing exceptional service;Ensure that each employee delivers an incredible experience for our customers;Participate to the recruitment efforts, ensure training and deliver feedback on a regular basis;Ensure day-to-day operations, and delegate...

  • Service Coordinator

    1 week ago

    Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    Service CoordinatorFounded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions.Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and...

  • Service Coordinator

    1 week ago

    Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    Service Coordinator - MontrealFounded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions.Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse...

  • Merchandising Service Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Reno Depot Full time

    Merchandising Service Manager Language English Français (CA) Apply Now A Management Position in a Dynamic Retail Environment Are you looking for a stimulating challenge in merchandising management and planogramming? Our dynamic Réno-Dépôt Pointe-Claire branch

  • Manager, Project Commercial Management

    1 week ago

    Pointe-Claire, Quebec, Canada ANDRITZ AG Full time

    Job family: Project & Site Management- Business area: Hydro- Contract location: Pointe-Claire, Quebec, CA- Working location: Pointe-Claire, Quebec, CA- Location type: Location Flexible- Contract type: Permanent Full-Time- Job description:ANDRITZ. Where passion meets career.Every day, ANDRITZ continues to deliver successful innovative solutions to our...

  • Commercial Manager

    1 week ago

    Pointe-Claire, Quebec, Canada ANDRITZ AG Full time

    Job family: Project & Site Management- Business area: Hydro- Contract location: Pointe-Claire, Quebec, CA- Working location: Pointe-Claire, Quebec, CA- Location type: Location Flexible- Contract type: Permanent Full-Time- Job description:ANDRITZ. Where passion meets career.Every day, ANDRITZ continues to deliver successful innovative solutions to our...

  • Office Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Montreal Center for Anxiety and Depression Full time

    The role: Assisting the general manager in organizing, planning and implementing strategies. Setting up and organizing schedules. Maintaining a safe and clean work environment. Delegating tasks to employees. Supervising, leading and motivating employees. Assisting with procurement of inventory and supplies. Supporting the general manager as...

  • Medical Receptionist

    1 week ago

    Pointe-Claire, Quebec, Canada ViaMedica Service d'Imagerie Full time

    Position summaryMajor responsibilities Meet and greet patients Answering phones in a timely manner; Answering client questions and providing instructions; Appointment scheduling, patient registration; Manage patient invoicing and receipting, balancing payments (end of day); Manage the smooth running of the reception area General filing and chart preparation;...

  • Manager, Talent

    1 week ago

    Pointe-Claire, Quebec, Canada Wainbee Limited Full time

    Come join WainbeeWe are 100% employee-owned, which is reflected in how we value our people and how we support them.Here's what you can expect when you join our team:1.Competitive Compensation and Benefits:We value our employees and believe in recognizing their contributions. As a- Manager, Talent & Culture, you can expect a yearly bonus, employer-paid...

  • Pharmaceutical Sales Manager, Virtual Teams

    1 week ago

    Pointe-Claire, Quebec, Canada Ashfield Engage Full time

    **Gestionnaire, ventes pharmaceutiques et équipes virtuelles**Êtes-vous une personne énergique qui assume le rôle de leader au sein d'un groupe ? Avez-vous de l'expérience en gestion de personnel, en service à la clientèle ou en centre d'appels dans les domaines pharmaceutique, de la santé ou d'autres secteurs ? L'obtention d'un poste au siège...

  • Service à La Clientèle

    1 week ago

    Pointe-Claire, Quebec, Canada Mobilia Full time

    Les Intérieurs Mobilia Inc., un chef de file en ameublement contemporain, est à la recherche d'un (e) **Agent (e) Service à la clientèle - Livraison (temps partiel) **qui pourra se joindre à notre équipe.Sous la supervision du directeur de l'expérience client, l'agent de répartition doit communiquer avec les clients pour expliquer le processus de...

  • Agente(E) Service Après-ventes

    1 week ago

    Pointe-Claire, Quebec, Canada Ameublement Elran Full time

    Vous recherchez un environnement agréable dans une entreprise familiale québécoise?Nous sommes à la recherche d'un(e) agent(e) service après-ventes pour compléter notre équipe.**Description du poste**Notre futur(e) collègue est appelé(e) à:- Recevoir et faire les suivis des appels de service après-ventes- Gérer des plaintes- Suivre...

  • Project Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Andritz Hydro Canada inc. Full time

    Summary of the role The project manager is responsible for the proper execution of the projects under his responsibility, within the budgeted deadlines and costs, and to the satisfaction of the client. RESPONSABILITIESUltimately responsible for the proper completion of projects under their supervision, done on schedule, on budget and to the customer's...

  • Service à La Clientèle

    1 week ago

    Pointe-Claire, Quebec, Canada Mobilia Full time

    Les Intérieurs Mobilia Inc., un chef de file en ameublement contemporain, est à la recherche d'un (e) **Agent (e) Service à la clientèle - Livraison (temps partiel) **qui pourra se joindre à notre équipe.Sous la supervision du directeur de l'expérience client, l'agent de répartition doit communiquer avec les clients pour expliquer le processus de...

  • PMA (Preventative Maintenance Agreement) Account Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    Account Manager, PMA SalesFounded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call,...

  • Étudiant - Services Ti

    1 week ago

    Pointe-Claire, Quebec, Canada FPInnovations Full time

    Chez FPInnovations, nous n'offrons pas seulement des emplois, nous proposons des possibilités de carrière qui vous permettront de contribuer de façon significative à l'industrie forestière canadienne. Nous comptons sur l'expertise remarquable de plus de 330 employés afin de soutenir nos compagnies membres et l'industrie.Ce que nous offrons:- Une...