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HR Business Partner

3 months ago

Toronto, Ontario, Canada Juno Veterinary Full time
Our mission is to build the next generation of animal care for the modern world.

By leveraging technology and design, we are reimagining the animal care experience for pets, pet parents, and care providers from the ground up.

With the consumer and pet at the heart of everything we do, we seek to rebuild the way veterinary medicine is delivered and disrupt a traditional industry across every customer touchpoint and interaction.


We are looking for a dynamic and agile HR professional who is passionate about building best-in-class practices within the HR scope with a 'culture-first' approach.

This individual will be required to flex between hands-on tactical work and strategic programming that helps to further develop our people in-clinic and people practices across the organization.


This role will be accountable for contributing to and supporting the building out of HR systems and programs such as onboarding, offboarding, performance management, talent review, occupational health & safety, etc.

Further, a key element of this role will be to ensure up to date HR compliance across our clinics at all times.


This role will report into our Head of People Operations and will also work closely with our in-clinic Practice Managers to support the coaching and on-going team relations in our clinics.


We are looking for someone who is excited to build out this function from the ground up and help to scale HR processes and practices across our clinics.


We are assembling a team of innovative thinkers across consumer tech and veterinary medicine to build a new experience for consumers and care providers.

We are looking for someone who shares our vision that the veterinary industry needs to be improved and YOU want to be a major part of shaping its future.

We are looking for someone who loves the idea of building something new and being part of an early-stage company that is disrupting a massive category.


The team is located in the Toronto area and the ability to work in our Clinic Support Centre (our 'office') and visit our clinics in-person is a must.


What You'll Do:

  • Work closely and collaboratively across clinic leadership and serve as the 'HR expert' across clinics
  • Proactively and thoughtfully address workplace and employee operations issues on an individual and systematic basis for clinics
  • Identify opportunities for retention of talent and innovate ways to celebrate and acknowledge our inclinic teams and enhance Job Love
  • Oversee the administration and scaling of human resource programs including, but not limited to, disciplinary matters; disputes and investigations; performance and talent management; productivity, celebrations/recognition, morale; occupational health and safety
  • Ensure ongoing compliance with relevant requirements and regulations are up to date and achieved across clinics
  • Ensure materials are uptodate and relevant to provide a seamless experience for the team in clinics
  • Help identify recruitment needs for clinics and support the hiring process
  • Manage benefits administration as well as HRIS platform for our clinics
  • Act as a facilitator, coach, and, most importantly, a strategic partner with the Practice Managers and the Clinic Operations team

You Have:

  • 3+ years experience as an HR/People Operations professional with a growing and diverse workforce
  • Exposure to building out talent review and performance management programs
  • Prior experience managing an HRIS platform
  • Experience in a growth/startup environment
  • Experience within the veterinary or healthcare industry considered an asset
  • CPHR/CHRL designation considered an asset but not required

Our Promise To You:

  • We hire smart people and give them ownership. We want you to be a leader with the autonomy to make decisions and build something from scratch
  • Competitive compensation
  • Full benefits package including access to mental health support, continuing education, and mentorship opportunities
  • A collaborative team who has your back and will welcome you as part of the pack
  • Time for you and loved ones: great PTO, paid parental leave, discounted Juno Vet services for pets
We're looking for people who are not just team players, but also leaders. If you've made it this far, you're probably looking for something different than what's already out there. So were we — let's meet.


Kindly note the role of HR Business Partner at Juno will require working closely with in-clinic leadership who may be working with members and employees who could be experiencing emotional distress and/or frustration, as well as managing challenging members and patients.

This position will be based in our Clinic Support Centre in Toronto and will require occasional travel to our clinics.- Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team.

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