Product Manager, Enterprise Applications

2 weeks ago

Toronto, Ontario, Canada PagerDuty Full time

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts

Why We Need You


PagerDuty is seeking an IT Product Manager - Financial Systems to join our diverse, customer-focused team As an IT Product Manager - Financial Systems, you will report to the Senior Manager, Enterprise Applications (Finance) in the CIO organization.

In this position, you will actively work with both internal and external resources on the IT, Finance, and Billing Engineering teams to define and support a high-impact finance systems roadmap.

With a growing customer base and growing product catalog, you will innovate how we can build our internal systems for scale to support an expanding business.

You will also be hyper focused on measuring the changes and the direct impact those changes had on the business.

This is an exciting opportunity for someone who is passionate about business process optimization and is driven by business outcomes.


Key Responsibilities:

  • Work closely with the Finance & Accounting organization to document and validate business objectives and requirements for implementation by technical teams.
  • Develop a roadmap that accomplishes business goals and aligns with the team and company V2MOM.
  • Create documentation for implemented solutions, including process workflows and technical specifications.

Basic Qualifications:

  • 4+ years of experience as a product manager, business analyst, or business systems implementation consultant for IT, Operations or Finance teams
  • 4+ years of experience designing optimized and automated processes for Finance and Accounting teams.
  • General understanding of best practices and business processes in Finance and Accounting.
  • Selfstarter, strong problem solver, reliable team player with ability to deliver projects ontime.
  • Strong time and project management skills can coordinate multiple projects simultaneously in a highpaced business culture.
  • Excellent written and verbal communication and interpersonal skills.
  • Ability to perform in a dynamic, fastchanging work environment.
  • Successfully deliver with levels of ambiguity.

Preferred Qualifications:

  • Experience with Zuora, RevPro, Coupa, NetSuite or similar SaaS platforms.
Comprehension of international accounting reporting standards and foreign exchange rate impacts.

Previous experience working in a public company, including experience implementing and maintaining SOX controls for financial reporting and other regulatory/compliance initiatives.

Experience with Agile project management & development/deployment methodologies

The base salary range for this position is 129, ,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.


Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.


Not sure if you qualify?

Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work
Our values are deeply embedded in how we operate and the people we bring on board.

You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.


  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave up to 22 weeks for pregnant parent, up to 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days scheduled companywide paid days off in addition to PTO
  • HibernationDuty an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is a

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