Business Systems Analysis Specialist

2 weeks ago

Toronto, Ontario, Canada TD Bank Full time

TD Description
Stay current and competitive. Carve out a career for yourself. Grow with us.

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you.

The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology.

TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

  • Plan + Elicit + Analyze + Document + Communicate +Manage system requirements;
  • Assess client needs and recommend the right technology; and
  • Offer operational and processrelated analysis and support.
There's room to grow in all of it.

About This Role


We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks.

You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications.

Meaningful work is fueled by meaningful performance and career development conversations with your manager.

Here's some of what you may be asked to perform:

  • Collaboratively work with Model Risk Management, Control Performance, Adaptive Strategy and Product Owners to resolve model performance issues and activities.
  • Be the SME in understanding how each model in the process interact and work with each other and use data driven insights to improve orchestration.
  • Develop data pipeline and monitoring dashboard for ongoing model performance monitoring.
  • Define, document and translate business requirements into detailed functional specifications, taking into account nonfunctional requirements.
  • Work on documentation and testing, communicate with vendors to support vendor model validation exercises.
  • Evaluate and monitoring of model performance using common model performance monitoring metrics. Translate model output to actionable insights to support strategy improvements.
  • Conduct meaningful qualitative and quantitative research and data analysis on vendor data and propose solutions to mitigate fraud issues and reduce friction on genuine customers.
  • Analyze authentication data and work with stakeholders to identify business logic flaw, prevent unauthorized access and mitigate fraud events.
  • Improve processes within area including but not limited to those related to reporting, planning, and forecasting; contribute to overall effectiveness of the organization.
  • Assist in conducting valueadded business analysis, insights, and recommendations to support business unit/client endeavors, including adhoc reviews, reporting, and takeaways with attribution analysis and executive summaries within own area or as assigned.
  • Use strong communication skills to communicate complex issues in easily understandable terms.
  • Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
  • Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
  • Participate in quality management reviews, including designs, prototypes and other requirements work products.
  • Work closely with stakeholders to determine solution, assess impact to existing work processes and systems, and pinpoint how to manage integration.
  • Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.
  • Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements.

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention.

It helps if you have:

  • Undergraduate degree in Statistics, Mathematics, Computer Science, or other quantitative discipline.
  • Graduate Degree preferred.
  • 7+ years relevant experience.
  • Advanced proficiency with SQL and Python working with large log data.
  • Experience with fraud and fraud rule system, fraud model development/testing, model risk management experience within large Financial Institution.
  • Experience with Threat Metrix and Lexis Nexis Solutions.
  • Knowledge of data science modeling techniques, metrologies (Experience with xgboost, optimization algorithms and fraud risk assessment).
  • Ability to create presen

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