Mainframe Computer Operator

2 weeks ago

Québec, Quebec, Canada Pomeroy Full time
Pomeroy IT Solutions & Services has an immediate need for Mainframe Computer Operator in our Montreal, Canada Location

This position is a Full Time Benefited position:
Medical, Dental, Vision, and Paid Time Off


The ideal applicant will be a Canadian Citizen and be bi-lingual (French and English) and will have resided in Canada for the last 10 years.

This position works on an 12 hour Alternative work schedule rotating from days to nights 7 a.m. - 7 p.m. & & 7 p.m. - 7 a.m. The schedule changes approximately every 4 weeks.

The selected applicant will be responsible for performing Computer Operations Operator duties per documented processes and procedures. This includes a working knowledge of customer system environment with ability to interact, troubleshoot issues and work independently.

Essential Duties & Responsibilities:

  • Must have Mainframe System knowledge, Mainframe Batch scheduling knowledge (OPC, Control-M,
CA-7 and ESP).

  • Schedule may include nights and weekends & holidays.
  • Must have IMS CICS DB2 JES2/3 TSO skills
  • Able to perform system IPLs
  • Strong experience in 1st level problem determination and reporting
  • Understand Problem Management & Change Management requirements
  • Escalate tickets as needed and collaborate with teammates to resolve issues.
  • Provide assistance to all operations personnel to ensure that the highest level of customer satisfaction is maintained.
  • Ability to work independently as well as in a collaborative, team environment.
  • Ability to multitask with a high attention to detail.
  • Remain current with all procedures and provide input as appropriate.
  • Must be able and willing to learn new tasks/skills as required
  • Escalate to the assigned client representative and Pomeroy Manager any documentation, process or procedure discrepancies and followup until resolved.
  • Excellent communication and organizational skills are required.

Minimum Knowledge, Skills and Abilities required:

  • Minimum of 2 years' experience, preferably in a Data Center Operations environment.
  • Must be able to communicate and understand verbal, written and electronic instructions in English and French.
  • Moderate to difficult computer skills, experience using Excel and Word is required.
  • Ability to follow detailed processes/instructions is required.
  • Employee may be requested to assist with individual and shift schedules in accordance with budget guidelines and may be required to work under remote supervision.
  • Enjoys Working in a Fastpaced Environment.
  • Knowledge of Computer Hardware, Software and Related Services.
  • High School diploma or equivalent.
  • Perform additional tasks and/or duties as assigned by management.
"The Pomeroy Way" is our guiding principle. It's a conscious understanding that who we are as individuals and how we choose to interact with others is a direct reflection of who we are as a company and how we will be viewed as an organization. It defines our company and our culture as the place to be, the place to stay and the place to grow.

For over 40 years, Pomeroy has enabled technology that enhances and empowers people in the workplace.


Today we partner with our clients to help them transform from a "one size fits all" delivery model to a personalized human experience that is a differentiator and the key to delivering digital transformation and better business outcomes.

It's all about delivering an exceptional experience, one that is simple, intuitive and secure - anytime, anyplace and from any device.

Our workplace is no longer a physical location or workstation, rather it's the place where a person can work at any given time with full capacity to do their job productively and effectively.


Our field engineers support more than 50,000 sites across North America alone and respond to more than 3 million incidents and user requests annually covering 2 million desktops, laptops, smartphones and tablets, servers, printers and other peripherals.


Our expertise connecting the workplace, network and hybrid IT is industry recognized, including Gartner recognition for over 17 years as one of a select few who can deliver agile, quality Managed Workplace Services.

And although technology and innovation are key ingredients in our solutions, our people are our greatest asset.

Over 3,000 highly motivated and diverse, dedicated to supporting our 700+ clients, from midsize organizations to large, well-known US and global brands, 15 in the Fortune 500.


Benefits:

  • Dental care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 12 hour shift

COVID-19 considerations:
COVID 19 Vaccination required

Work Location:
In person

  • Ibm Mq Mainframe Technician

    2 weeks ago

    Québec, Quebec, Canada Pomeroy Full time

    Pomeroy is looking for a skilled Senior IBM MQ Mainframe professional for a 10-12 month contract. This position requires on-call support rotation and sometimes weekend change work.Responsibilities: Monitor and maintain IBM MQ messaging systems running on mainframe platforms, ensuring that they meet performance and availability requirements. Problem, incident...

  • Computer Technician

    2 weeks ago

    Québec, Quebec, Canada Québec Pro-Pli Inc Full time

    Education: College/CEGEP Experience: 1 year to less than 2 years- or equivalent experienceWork setting: Construction companyTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions...

  • Computer Network Operations Officer

    2 weeks ago

    Québec, Quebec, Canada Univar Solutions Full time

    Reporting to the Site Manager, the Operations Supervisor is responsible for overseeing the day-to-day operations of the warehouse and production areas, and developing strategies to ensure that production targets are met. Generous retirement contributionsExcellent benefits: medical, dental, vision care and moreFun company events throughout the year: summer...

  • Computer Network Operations Officer

    2 weeks ago

    Québec, Quebec, Canada Univar Solutions Full time

    Evening shift Reporting to the Site Manager, the Operations Supervisor is responsible for overseeing the day-to-day operations of the warehouse and production areas, and developing strategies to ensure that production targets are met. Generous retirement contributions Excellent benefits: medical, dental, vision care and more Fun company events throughout...

  • Assembler Developer

    2 weeks ago

    Québec, Quebec, Canada Fresche Solutions Inc Full time

    z/OS Assembler Developer – REMOTE At Fresche Solutions, we offer great work-life balance with flexible hours. You will have a key role in the department as you will be responsible for providing day-to-day support of application changes within the z/OS Mainframe Assembler Application environment. Your role is to ensure that technical support for problem...

  • Req23-121- Computer Technician

    2 weeks ago

    Québec, Quebec, Canada Glencore Full time

    RAGLAN MINECOMPUTER TECHNICIAN(1 PERMANENT POSITTION)Service: Administrative ServicesLocation: Raglan Mine SiteReference number: REQ23-121Reporting to the Operation Supervisor - IT, you will be responsible for providing first-line computer-based support through direct interaction with the users of Raglan Mine.Your mains duties will be: Responsible for the...

  • Tech Level 1

    2 weeks ago

    Québec, Quebec, Canada Computer Task Group, Inc Full time

    :CTG is seeking to fill a Tech Level 1 opening for our client in Quebec City, Quebec.Location:Quebec City, QuebecDuration:6 monthsDuties: Deliver technical support to employees, addressing requests both remotely and inperson. Oversee the installation, configuration, and maintenance of computer hardware and software. Assist employees with the setup of their...

  • Portfolio Manager

    2 weeks ago

    Québec, Quebec, Canada Harris Computer Systems Full time

    Portfolio Managers focused on operations 80% and acquisitions 20% - i.e., mínimal, if any capital deployment. In some instances, the individual could still be operating one BU (in the role of EVP) but also be responsible for one or more other BUs - we have referred to this as a player-coach in the past.

  • Helpdesk - Bilingual Technical Service Desk

    2 weeks ago

    Québec, Quebec, Canada NTT DATA Full time

    Req ID:226732We are currently seeking aHelpdesk - Bilingual Technical Service Desk to join our team in Moncton, New Brunswick (CA-NB), Canada (CA). (REMOTE)The role of aThis position is bi-lingual (English/French).Position Functions or Responsibilities Ensure quality customer service and problem resolution through level one triage support to users when they...

  • Operator

    2 weeks ago

    Québec, Quebec, Canada CMP Advanced Mechanical Solutions Full time

    Are you looking for an opportunity to work for a manufacturing company whose products Challenge the status quo and help usher in a Cleaner Greener future?If so, we want to hear from youOne of Canada's best managed companies of 2022. CMP is one of North America's most advanced mechanical enclosures systems providers.Recognized as innovators for industry...

  • Systems Operations Specalist

    2 weeks ago

    Québec, Quebec, Canada NASDAQ Full time

    Responsible for Daily Technical Support of Nasdaq staff, their equipment, and connected systems. Position will primarily provide desktop support for Mac users in conjunction with others systems and platforms (ex. exchange, active directory, AV, etc.) and all related desktop peripherals. Position will also assist with monitoring and support of video...

  • Bilingual Controller Qchc

    2 weeks ago

    Québec, Quebec, Canada Harris Computer Systems Full time

    (Description de tâches en français disponible, voir plus bas)This is your chance to join a fast-paced organization with a large, stable and continuously growing presence in the vertical market software industryAs Controller, you will be a part of Harris' Group's finance management team and will be looked upon to provide financial support and analysis that...

  • Outside Sales Representative

    2 weeks ago

    Québec, Quebec, Canada Ryerson Full time

    We are currently seeking a full-time Outside Sales Representative. The primary purpose of this position is outside sales, including quotations and any follow up of all commodities Ryerson Canada provides through various communication methods and networking. This roles' primary responsibility is growth and new business development within an Eastern Quebec...

  • Operations Coordinator

    2 weeks ago

    Québec, Quebec, Canada Digital Moment (formerly Kids Code Jeunesse) Full time

    Digital Moment is a Canadian charity determined to make sure youth are educated with the skills to thrive, the knowledge to make informed decisions, and the tools they need to use technology to make the world a better place. We work hard to develop and deliver the best computational thinking and coding education, _dans les deux langues officielles_, in...

  • Clinical Operations Leader

    2 weeks ago

    Québec, Quebec, Canada Parexel Full time

    Clinical Operations Leader / Clinical Trial Manager team members at Parexel average close to 10 years with the company and we are expanding our team.We currently have Home Based Clinical Operations Leader/Clinical Trial Manager positions available in Canada.As the Clinical Liaison to the Project Leader, the COL/CTM leads the clinical aspect of the trial and...

  • Global Tax Operations Specialist

    2 weeks ago

    Québec, Quebec, Canada Rippling Full time

    About RipplingRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...

  • Warehouse Operator

    2 weeks ago

    Québec, Quebec, Canada Eddyfi Technologies Full time

    Are you ready for an exciting opportunity in the world of high-tech? We are thrilled to invite you to join the Eddyfi Technologies team as a Warehouse Operator - Support and SAP Training.What You'll Do: Gather, analyze, and document logistics department needs; Suggest valuable solutions; Demonstrate leadership in implementing and overseeing departmental...

  • Computer Projects Manager

    2 weeks ago

    Québec, Quebec, Canada Constellio Inc. Full time

    Work Term: Permanent Work Language: Bilingual Hours: 35 hours per week Education: Bachelor's degree Experience: 3 years to less than 5 yearsTasks: Plan and control budget and expenditures Establish and implement policies and procedures for information systems Authorize the development of specifications for products or services Recruit, train and supervise...

  • Metal Recycling Operator

    4 weeks ago

    Québec, Quebec, Canada Kativik Regional Government (KRG) Full time

    The Kativik Regional Government (KRG), a supra municipal body with jurisdiction over the territory located north of the 55th parallel, is now looking for a self-motivated and dynamic individual interested in joining the KRG to work in the capacity of:METAL RECYCLING OPERATOR(Seasonal / Full-Time)Under the supervision of the Metal Recycling Foreman of the...

  • Vice-president, IT Infrastructure and Operations

    2 weeks ago

    Québec, Quebec, Canada TC Transcontinental Full time

    Job Summary:TC Transcontinental is looking for a Vice-President, IT Infrastructure and Operations who will report to the CIO. The Vice-President plays a leading role in the support as well as standardization and modernization of our IT environment. A strong understanding of security challenges coupled with experience in IT infrastructure operations are...