Account Manager II

2 weeks ago

Toronto, Ontario, Canada Medtronic Full time
Careers that Change Lives

  • Align with Manager to build and execute on a comprehensive strategic plan to exceed sales revenue targets on a quarterly basis. Collaborate with Manager, Marketing and other business unit colleagues to identify and close revenue generating opportunities.
Provide detailed and bold sales forecasts; identifying risk, action items, and resources needed to achieve.

This role involves fluidly and cohesively working across the Medtronic matrix and with key customers to evolve the role according to rapidly changing market dynamics.



  • The purpose of the position is the development of long-term relationships with customers. Own, lead and contribute to the account blue sheet and strategic selling process. Liaise with Strategic Partnership Manager (SPM) and Regional Sales Manager (RSM) for account development.
A Day in the Life

  • Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
  • Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
  • Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic's products and/or services.
  • Promotes and establishes education of the company's products and/or services.
  • Conducts market research including customers and competitors' activities.
  • Implements market development plans/strategies and changes as needed.
  • Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
  • Responsible for reporting complaints and Adverse Drug Reactions (ADR)
  • Foster a strategic approach to drive consistent growth.
  • Be laser focused to exceed AOP, each quarter, while diligently managing expenses.
  • Bold and accurate forecasting is key
  • Effectively managing/optimizing consignment inventory is critical.
  • The position requires a true entrepreneurial, 'hunter' skillset.
  • With Manager, coordinate the schedules of local Clinical Specialists (where applicable) to optimize procedural case coverage/patient programming and other required tasks.
  • Successful completion of required (and ongoing) product and sales related training curriculum.
  • Compliance with completing Medtronic functional training and education modules.
  • Manage hospital, SSO and GPO contracts (Pre-tender, Tender, Implementation).
  • Building a robust Capital Funnel and associated Sales Plan is essential.
  • Optimize increasing technical scope that often crosses OU lines
  • Clearly articulate strategic objectives to navigate and deliver value to Provincial healthcare systems.
  • Establish education programs related to the company's products and/or services.
  • Drive share within the defined market and territory
  • Ability to support account clinical support demands as required.
  • Implement and execute launch plans for defined portfolio
  • Develop relationships and maintain continuity within the defined market
  • Liase with marketing and engage key clinical stakeholders and administrators in a broader "value" story regarding the related product offering associated with the position.
Must Have:
Minimum Requirements
KNOWLEDGE/EDUCATION

  • High School Diploma or GED, or;
  • Associate's Degree/College Diploma, or;
  • Bachelor's degree

JOB EXPERIENCE

  • Minimum 6 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or;
  • Minimum 4 years of work experience in the healthcare or engineering field, with an Associate's Degree/College Diploma, or;
  • Minimum of 3 years of relevant work experience in the healthcare field or engineering field, with a bachelor's degree.
SKILLS/COMPETENCIES

  • Must have a valid driver's license with no restrictions.
  • High level of integrity, ethics and compliance.
  • Ability to accommodate a flexible work schedule. Role often involves evenings, weekends and Provincial holidays.
  • Ability to work independently and proactively.
  • Collaborative approach and team oriented.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of related anatomy and/or surgical procedures an asset
  • Strong presentation skills.
  • Proficiency with Excel, Word, PowerPoint
Base Salary Range: 88K - 132K

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