Senior Salesforce Functional Architect

1 week ago

Toronto, Ontario, Canada Scotiabank Full time

Is this role right for you?

In this role you will: Collaborate with clients to understand their business goals, processes, and challenges. Conduct comprehensive business analysis to identify opportunities for leveraging Salesforce to address business needs. Design innovative and scalable Salesforce solutions that align with clients' strategic objectives. Serve as a subject matter expert on Salesforce capabilities, best practices, and industry trends. Translate business requirements into technical specifications and Salesforce configurations. Provide guidance on platform features, limitations, and customization options. Engage with key stakeholders, including executives, business users, and IT teams, to gain buy-in and alignment on Salesforce initiatives. Communicate complex concepts effectively to both technical and non-technical audiences. Build and maintain strong relationships with clients, acting as a trusted advisor throughout the project lifecycle. Lead cross-functional project teams to deliver high-quality Salesforce solutions on time and within budget. Define project scope, objectives, and deliverables, and manage project risks and dependencies. Provide mentorship and guidance to junior team members, fostering their professional growth and development. Stay up to date of Salesforce releases, updates, and emerging technologies, evaluating their potential impact on clients' businesses. Drive process optimization and innovation within our Salesforce practice, identifying opportunities to enhance efficiency and effectiveness. Participate in knowledge sharing activities, contributing to the collective expertise of the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Salesforce certifications such as Certified Technical Architect (CTA), Certified Application Architect, or Certified System Architect highly desired. Minimum of 8+ years of experience in Salesforce consulting, with a proven track record of delivering successful implementations for enterprise clients. Minimum 8+ years of experience with Salesforce declarative development and config. Deep understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud (specifically FSC), Marketing Cloud, Data Cloud, and Salesforce OmniStudio and CRM Analytics. Strong analytical and problem-solving skills, with the ability to translate business requirements into actionable solutions. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. Demonstrated leadership experience, with the ability to lead and motivate cross-functional teams in a dynamic environment. Experience with Agile/Scrum methodologies and tools such as Jira. Excellent communication and presentation skills to manage stakeholder relations, and work with cross-departmental teams – ability to communicate effectively depending on the audience and build consensus with stakeholder groups. Familiar with software development technologies and concepts. Good understanding of object-oriented design and design patterns, and micro services architecture. Experience with managed packages (e.g. nCino and/or Precisionlender) nice to have.

What's in it for you?

Diversity, Equity, Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Upskilling through online courses, cross-functional development opportunities, and tuition assistance. Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. Community Engagement- no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Work arrangements: Hybrid

#LI-Hybrid

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