Guest Service Agent

1 week ago


Winnipeg, Manitoba, Canada Residence Inn by Marriott Full time
Residence Inn by Marriott/Fairfield by Marriott Winnipeg is this city's only dual - branded hotel.

As this is a unique property, we are looking for unique people to be a part of our Front Desk Team.

A Front Desk Associate at Residence Inn/Fairfield by Marriott Winnipeg is the face of our 260 room property. You must have exceptional time management and communication skills.


Our Front Desk Associates are also polite and professional to everyone they deal with: guests, visitors, vendors and co - workers.


Our hourly rate of pay is above minimum wage to start and will be reviewed after successful completion of 60 shifts.

After completion of 60 shifts, you are then eligible for monetary incentives, including upsell commissions.

As we are part of the Marriott International family, you will also be eligible for fantastic benefits that are offered to all Marriott Associates.


Some of your Job Duties are:
Welcomes guests
Answers phone calls and transfer to appropriate department(s).
Assists guests in making reservations.
Processes guest check - in and check - out
Assigns rooms and suites to guests.
Reviews customer billing statements; processes payments
Resolves customer issues and complaints
Provides directions to local attractions in Winnipeg and surrounding area to hotel guests

Commitment to learning required Marriott Training

Commitment to Marriott Mission, Vision and Core Values

Job Types:
Full-time, Part-time, Permanent

Salary:
$13.50-$16.00 per hour

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 20-40 per week

Salary:
$14.00-$16.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location:
One location

  • Winnipeg, Manitoba, Canada See Sight Tours Full time

    Company's Brief:See Sight Tours proudly offers guests personalized, small-group tours and services in 20 cities across the USA and Canada. Our team is dedicated to creating exciting and enjoyable experiences for guests through providing friendly and professional service at an affordable price.As an award-winning company, customer service is the foundation of...

  • Guest Service Agent

    1 week ago


    Winnipeg, Manitoba, Canada Grand Winnipeg Airport Hotel by Lakeview Full time

    As a Guest Services Agent, your key responsibilities will be:Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events. Be well versed in...

  • Guest Service Agent

    1 week ago


    Winnipeg, Manitoba, Canada Larga hotel Winnipeg Full time

    Guest Services AgentProviding engaging, sincere, personalized service is one of the ways our Front Office Agents are turning moments into memories for our guests at Clarion Hotel & Suites Winnipeg. Be an ambassador for an exceptional guest experience as Guest Services Agent, where your passion for service will inspire your team and make our guests feel...


  • Winnipeg, Manitoba, Canada Lakeview Signature Trademark Collection by Wyndham Full time

    As a Guest Services Agent, your key responsibilities will be:Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events. Be well versed in...


  • Winnipeg, Manitoba, Canada Lakeview Signature Trademark Collection by Wyndham Full time

    As a Guest Services Agent, your key responsibilities will be:Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events. Be well versed in...


  • Winnipeg, Manitoba, Canada Canad Inns Full time

    Reports to:Guest Service Manager, Guest Service Assistant Manager, Guest Service SupervisorBasic Function:The primary purpose of this position is to maintain excellence in customer service. You play an integral role in the ongoing relationships being built with every client that visits your property. First impressions mean everything Your friendly and...

  • Guest Service Agent

    1 week ago


    Winnipeg, Manitoba, Canada Victoria Inn Hotel & Convention Centre Full time

    Job descriptionWhat you will learn:Position Summary:Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies, and standards are being followed.Job Type: Part-timePart-time...

  • Guest Service Agent

    1 week ago


    Winnipeg, Manitoba, Canada Super 8 by Wyndham Winnipeg West Full time

    Do you like to have fun at work? Are you reliable and have a great work ethic? Do you like interacting with people and exceeding guest expectations? If you answered yes, we are looking for great people to work with usWe are looking for someone that has computer knowledge and has cash handling experience, who is available to work all shifts, evenings,...


  • Winnipeg, Manitoba, Canada FAIRMONT Full time

    Company Description"Why work for Accor?"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Desk Agent

    1 week ago


    Winnipeg, Manitoba, Canada Viscount Gort Hotel Full time

    The Viscount Gort Hotel is looking for the following position:Full Time Guest Service AgentReporting to the Front Desk Manager, the Guest Service Agent is responsible for the following duties:Greeting guests as they arrive.Checking in, checking out.Room AssignmentsOperate Hotel switchboard-cancelling & making reservations.Must be able to work a variety of...


  • Winnipeg, Manitoba, Canada Kildonan Place - Primaris REIT Full time

    Guest Services RepresentativePrimaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place in Winnipeg MB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for youAs the Guest...


  • Winnipeg, Manitoba, Canada Canad Inns Full time

    Basic Purpose:This position is focused on providing guest services management and supporting the hotel in all aspects, while maintaining 100% guest satisfaction. Working closely with the General Manager and other managers as a hands-on employee you will be responsible for the overall service delivery from the front of the house including front desk staff and...


  • Winnipeg, Manitoba, Canada JLL Full time

    JLL supports the Whole You, personally and professionally.JLL is seeking a Guest Services Representative who must ensure every customer interaction is carried out in a professional, courteous and efficient manner. Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by...


  • Winnipeg, Manitoba, Canada Kendrick's Outdoor Adventures Full time

    About usKendrick's Outdoor Adventures is a small business in Winnipeg, MB. We are creative, professional and fun, and our goal is to Get the community and visitors outside to adventure year round. Get moving. Get Fresh Air. Get Outside.Our work environment includes: Dynamic environment Safe work environment Growth opportunities Company perks Casual work...


  • Winnipeg, Manitoba, Canada Sparrow Hotels Full time

    At Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment, sustainability, design and innovation.Our roots in the Winnipeg community run deep with more than 80 years in the hospitality industry,...

  • Front Desk Agent

    1 week ago


    Winnipeg, Manitoba, Canada Holiday Inn Winnipeg South Full time

    The Front Desk Agent is responsible to register all arrivals and departures, process transactions, take reservations, take care of guests needs and process various administrative tasks.Description of principal tasks: Friendly welcoming demeanor Greeting guests, registering arrivals and departures and assigning them a room Answer telephone calls and take...

  • Front Desk Agent

    1 month ago


    Winnipeg, Manitoba, Canada FAIRMONT Full time

    Company Description"Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Desk Agent

    4 weeks ago


    Winnipeg, Manitoba, Canada FAIRMONT Full time

    Company Description"Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Desk Agent

    2 weeks ago


    Winnipeg, Manitoba, Canada FAIRMONT Full time

    Company Description"Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Winnipeg, Manitoba, Canada The Cadillac Fairview Corporation Limited Full time

    _Role Impact:__What you will deliver:_ Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. Receive and direct all incoming calls and inquiries via telephone, twoway radio or visitors by answering...