Customer Service Representative

2 weeks ago


Burnaby, British Columbia, Canada Lightspeed Communications Full time

Lightspeed is one of Canada's original Internet Service Providers and we are searching for an outgoing, enthusiastic member to join our local team.

We are seeking a team player who is self-motivated with strong attention to detail in data entry. You will consistently go the extra mile when it comes to organizational skills. You must be enthusiastic, with polite customer service skills. You will answer customer billing inquires and report directly to the office manager.

RESPONSIBILITIES
Process Credit card payments and refunds
Run customer A/R reports
Answer inbound customer calls with regard to account balances
Notify overdue accounts
Enter Daily customer payments from major institutions
Approve orders for provisioning and shipping
Communicate to resolve customer discrepancies

EXPERIENCE
Must have a minimum of 1 year of experience
Worked in a high paced setting
Worked directly with customers

SKILLS
A high degree of accuracy and attention to detail
Working knowledge of Microsoft Office, Excel
Excellent data entry skills
Proven ability to calculate, post, and manage figures
Strong command of English, both oral and written
Must Be flexible
Team player with a positive manner

EDUCATION
Must have completed Grade 12
Post-Secondary education is an asset

Compensation:
$19.15 per hour to $22.15per hour

Roughly:
$41, $ annually

Salary:
$19.15-$22.15 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

COVID-19 considerations:
The office is regularly sanitized and cleaned. Facemasks in the office are currently voluntary. Clear plastic dividers at workstations.

Education:

  • Secondary School (preferred)

Experience:

- customer service: 1 year (required)

Work Location:
One location

  • Burnaby, British Columbia, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada Handyman Connection Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...


  • Burnaby, British Columbia, Canada COSENTINO Full time

    Burnaby, CAWhat are we looking for:What you will do:As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations,...


  • Burnaby, British Columbia, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the cultureJob Description SummaryPosition Title: Customer Service RepresentativeReports To: Branch ManagerLocation: Milwaukee Factory Service Centre - BurnabyHours: Mon - Fri 8:00 AM - 4:30 PMLocation: Burnaby, BCLevel: L1Job Description:Milwaukee is always in the market for people with the energy,...


  • Burnaby, British Columbia, Canada Mr. Payday Easy Loans Inc. Full time

    Our growing consumer lending company is looking for a Customer Service Representative to join our team.Job duties include: Provide exceptional customer service Research and evaluate loan applicant's financial status, references, credit and risk Complete and submit credit and loan documentation Promote sale of credit and loan services Strong customer service...


  • Burnaby, British Columbia, Canada Canterbury Coffee Corporation Full time

    Do you enjoy engaging with others to solve problems and deliver routinely exceptional customer service?If you are passionate about building relationships, have excellent telephone etiquette and strong computer skills, we are looking for youCanterbury is seeking a highly organized Customer Service Representative to provide internal and external customer...


  • Burnaby, British Columbia, Canada Watson Gloves Full time

    Are you interested in growing your career with Watson Gloves?Who We Are:With 106 years of experience, Watson Gloves is North America's single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play. We are a Family -owned company that is committed to providing Authentic and Fun experiences for our people...


  • Burnaby, British Columbia, Canada Pipe Staffing Full time

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies.Looking for: Full Time Customer Service RepresentativeDuties: Learn about our services inside and out to be able to answer any questions from customers Learn to identify customers' concerns and desires to provide appropriate service Keep a...


  • Burnaby, British Columbia, Canada Pipe Staffing Full time

    Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies.Looking for: Full Time Customer Service RepresentativeDuties: Learn about our services inside and out to be able to answer any questions from customers Learn to identify customers' concerns and desires to provide appropriate service Keep a...


  • Burnaby, British Columbia, Canada Guillevin International Full time

    Customer Service RepresentativeStatut:Régulier, Temps pleinEmplacement:Burnaby, Colombie-BritanniqueDescription du posteReporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.**MAIN...


  • Burnaby, British Columbia, Canada PHSA Full time

    Customer Service Representative, PLSPHSA CorporateBurnaby, BCReporting to the Manager, Interpreter Services, and under the work direction of the Lead, PLS Call Centre, the Customer Service Representative processes requests for interpreting services from customers of the Provincial Language Service (PLS), ensures the most appropriate contract service provider...


  • Burnaby, British Columbia, Canada Terminix Full time

    About TerminixTerminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control.Position OverviewA Customer Experience Representative will act as a liaison, providing product/service information, answering questions, and resolving issues. This...


  • Burnaby, British Columbia, Canada NSQ Bakery Full time

    Hiring customer service representative at bakery in Burnaby Market Crossing hours per week, must be available 1 weeknight plus Friday Saturday and Sunday Pay $16.75 per hour to start Must be available to work 6.45 am 2.30 pm Having own transportation is helpful Pleasant personality, organized, detail oriented and work fast in a busy storeJob Types:...


  • Burnaby, British Columbia, Canada Stitches Creation Inc. Full time

    The Customer Service Representative is responsible to assists the sales manager to perform the following duties: Answer customer's inquiries, provide quotations, follow up orders. Assisi the manager to research and identify business opportunities. Assist the manager in marketing and business promotions. Work with shop workers to get jobs done right and...


  • Burnaby, British Columbia, Canada TMVC Full time

    P/T INBOUND CUSTOMER SERVICE REPRESENTATIVETravel Medicine & Vaccination Centre is a privately owned and operated company with 14 locations in BC. We have been providing our customers with travel health consultations, vaccinations, and other related medical services for over 25 years. If you have a passion for customer service and enjoy working as a part of...


  • Burnaby, British Columbia, Canada Welcome Medical Clinic Full time

    Job Summary: The Customer Service Representative (CSR) performs deposit customer services such as debit card and online banking issue resolutions and opening new accounts. The CSR will also complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers.Supervisory Responsibilities: Leader in...


  • Burnaby, British Columbia, Canada PHSA Full time

    Customer Service RepresentativeCustomer Care, BC Clinical & Support ServicesBurnabyWhat you'll do Records support calls into a database for reporting. Collects, compiles and summarizes information on requests and prepares regular reports. Orients customers on how to submit accurate requisitions. When requested by purchasing staff, forward purchase...


  • Burnaby, British Columbia, Canada Envo Drive Systems Inc Full time

    Who We Are:Envo Drive Systems is an innovative engineering and design company specializing in high-quality and top-performing, yet reasonably priced electrical mobility solutions such as Ebikes.We are seeking a full-time experienced Customer Service Associate to join our team. If you love helping people, enjoy working in a collaborative environment, have a...