Senior Machine Learning Engineer

1 week ago

Toronto, Ontario, Canada Manulife Full time

Job Description

The Opportunity

We are seeking a motivated Senior Machine Learning Engineer to join our Global Advanced Customer Analytics team at Manulife/John Hancock. As part of our Customer Experience (CX), Contact Center, Digital & Personalization initiatives, you will be responsible for developing and implementing robust analytical solutions to identify actionable insights using multi signal datasets enabling us to enhance our products and services to meet business needs effectively as per roadmap.

Responsibilities

Develop feature engineering components to source and acquire structured and unstructured data to support modeling efforts. Strong emphasis on data modeling techniques during feature engineering and system design Collaborate with Data Engineers and IT Domain Experts to understand source data and formulate hypotheses and insights prior to model design , using multi signal data sources. Develop and deploy machine learning models, to solve business problems using variety of algorithms and techniques like LLM , Generative AI & RAG; using Azure and Databricks platforms Work closely with partners to gather requirements and implement solutions that meet their needs Embrace best practices, processes related to MLOps , Coding standard methodologies for the broader data science and engineering teams. Experience in optimizing model accuracy and runtime performance using techniques such as model compression and parallelization Mentor and provide guidance to junior team members, fostering a culture of continuous learning and improvement Stay up to date with industry trends and advancements in Machine Learning, Generative AI, Prompt engineering, Cloud and related technologies

What motivates you?

You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

An advanced degree in Machine learning, Data Science, Computer Science, Engineering, or Statistics Minimum of 5 years of experience solving high-impact business problems using Machine learning & Data science Proven experience as a Data/ML Engineer, with a strong focus on machine learning, generative AI, prompt engineering, and RAG applications. Hands-on experience with Azure tech stack, including Azure cognitive search, Langchain, Vector stores. Experience in Azure OpenAI and open-source models like Llama, is a bonus Strong partner management, ability to translate sophisticated technical topics into business language, presentation skills, and an ability to balance a sense of urgency with shipping high-quality and pragmatic solutions. Strong software development skills with proficiency in Python and advanced working SQL knowledge, preferably using the Azure stack and experience with Azure ML, Databricks, Azure Data Factory. Experience in productionizing code through the DevOps pipeline (git, Jenkins pipeline, code scan). Solid understanding of machine learning algorithms, statistical modeling, and data analysis techniques.

What can we offer you?

A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

Our commitment to you

Values-first culture: We lead with our Values every day and bring them to life together. Boundless opportunity: We create opportunities to learn and grow at every stage of your career. Continuous innovation : We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$92,190.00 CAD - $171,210.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

  • Senior Machine Learning Engineer

    1 week ago

    Old Toronto, Ontario, Canada The Learning Experience #328 Full time

    The Senior Machine Learning Engineer at Xtract One focuses on SaaS and hardware products, leading end-to-end machine learning projects. This role requires developing scalable backend systems, optimizing edge services and APIs, and enforcing machine learning architectures and design standards. Key skills include Python, machine learning libraries like...

  • Senior Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Hour Consulting Full time

    HouR Client is a trailblazing technology platform that harnesses the power of artificial intelligence to estimate Canadian home values in real-time accurately. Their algorithm even identifies comparable nearby sold properties, empowering buyers to make informed decisions on their final offer price They take pride in their remarkable achievements, and their...

  • Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Bitstrapped Full time

    We are seeking a highly skilled and experienced Machine Learning Engineer to join our team. As a Machine Learning Engineer, you will play a key role in developing and deploying machine learning models on Google Cloud, with a focus on generative AI and large language models, primarily text-based. This is an opportunity to work on cutting-edge projects and...

  • Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Bitstrapped Full time

    We are seeking a highly skilled and experienced Machine Learning Engineer to join our team. As a Machine Learning Engineer, you will play a key role in developing and deploying machine learning models on Google Cloud, with a focus on generative AI and large language models, primarily text-based. This is an opportunity to work on cutting-edge projects and...

  • Senior Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada reddit Full time

    Reddit is a community of communities. It's built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With ,+ active communities and approximately + million daily active unique visitors, Reddit is one of the...

  • Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada BenchSci Full time

    We are seeking a Senior Machine Learning Engineer - NLP to join our growing ML team. Reporting to the Engineering Manager, ML, we're seeking someone with a deep expertise in Python, data engineering, and NLP, especially with LLMs (like GPT-4, Gemini, Claude) and SLMs (like Mistral, Llama v2 and other BenchSci is a remote first organization. Design, build,...

  • Senior Machine Learning Engineer

    1 week ago

    Old Toronto, Ontario, Canada Draft Full time $180,000 - $250,000

    [Full Time] Senior Machine Learning Engineer (Remote India) at Draft (United States) | BEAMSTART Jobs Senior Machine Learning Engineer (Remote India)Draft United States Date Posted31 Oct, 2022 Work LocationToronto, Canada, United States Salary OfferedNot Specified Job TypeFull Time Experience RequiredNo experience required Remote WorkYes Stock OptionsNo...

  • Senior Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada AdventInfotech Full time

    This vacancy is to work onsite in US with the TN VISAResponsibilities:Lead the design, development, and deployment of complex machine learning models and algorithms to address business challenges and opportunities.Provide technical leadership and guidance to junior team members, helping them grow their skills and capabilities in AI and machine...

  • Senior Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Advent Infotech Full time

    Responsibilities: Lead the design, development, and deployment of complex machine learning models and algorithms to address business challenges and opportunities. Provide technical leadership and guidance to junior team members, helping them grow their skills and capabilities in AI and machine learning. Collaborate with stakeholders to understand business...

  • Senior Machine Learning Engineer

    1 week ago

    Old Toronto, Ontario, Canada Reddit Full time

    Reddit has a flexible first workforce if you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely from the United States or Canada.Ads Targeting ML engineers are focused on designing and...

  • Senior Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada AdventInfotech Full time

    This vacancy is to work onsite in US with the TN VISAResponsibilities: Lead the design, development, and deployment of complex machine learning models and algorithms to address business challenges and opportunities. Provide technical leadership and guidance to junior team members, helping them grow their skills and capabilities in AI and machine learning....

  • Research engineer in machine learning

    1 week ago

    Toronto, Ontario, Canada Borealis AI Full time

    Borealis AI is looking for an enthusiastic Senior Research Engineer who's excited by the opportunity of being at the forefront of machine learning technology, and working on extremely challenging problems in the financial services industry. As a Senior Research Engineer, you'll be part of a collaborative team delivering AI projects end to end – everything...

  • Senior Machine Learning Engineer

    1 week ago

    Old Toronto, Ontario, Canada Serendeputy Full time

    Cresta Self-service, live coaching, and post call insights. AI that uncovers expertise so teams can make every customer conversation count. View company page Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the...

  • Senior Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Vector Institute Full time

    Join our team and what we\'ll accomplish together The AI Accelerator team is on a continuous journey towards helping TELUS become a world-class leader in data solutions, doing so by delivering data analytics capabilities built upon unified scalable platforms, advanced AI solutions, high-quality data, and a data-product-oriented culture while always keeping...

  • Senior Machine Learning Engineer

    1 week ago

    Old Toronto, Ontario, Canada Cresta Full time

    Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with...

  • Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Wisedocs Full time

    Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical documents quickly using AI (Artificial Intelligence). Every week, we process hundreds of thousands of pages of documents, saving our customers hours and hours of manual processing time, and helping them process medical...

  • Senior Machine Learning Engineer – LLM's

    1 week ago

    Old Toronto, Ontario, Canada Wyatt Partners Full time

    Senior Machine Learning Engineer – LLM's Tech scale up developing democratized AI Technology, backed by one of the worlds leading AI investors with multiple successes & exits.You'll have experience with LLM's and Reinforcement learning.BA in Computer Science (Masters or PhD preferred) or related fieldEager to learn, to work with and integrate cutting edge...

  • Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada SolveCo Solutions Full time

    Job Description: We are looking for talented people to join our operation. You work with various software applications to design, develop and deploy machine learning solutions to meet enterprise goals and support experimentation and innovation. The engineer collaborates with developers and data scientists to identify innovative machine learning solutions...

  • Machine Learning Engineer, Full-time

    1 week ago

    Toronto, Ontario, Canada Draft Full time $180,000 - $250,000

    Full Time] Senior Machine Learning Engineer (Remote India) at Draft (United States) | BEAMSTART Jobs Senior Machine Learning Engineer (Remote India) Full Time Remote Work Draft (formerly Contentfly) is building the content infrastructure that companies leverage to build, scale, and optimize their revenue engines. We're a fully remote and distributed team...

  • PHD Machine Learning Engineer

    1 week ago

    Toronto, Ontario, Canada Serendeputy Full time

    Self-service, live coaching, and post call insights. Cresta is focused on using AI to help the workforce, not replace them. Our valued customers include brands like Intuit, Porsche, Verizon and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. As a Senior Machine Learning Engineer on the...