Senior Manager, Strategic Communications and Issues

Apply By: Monday, June 24, :59 pm EDT

Senior Manager, Strategic Communications and Issues & Senior Manager, Media Relations and Issues

Organization:

Ministry of the Solicitor General

Division:

Are you a seasoned communications professional with demonstrated strategic leadership experience?

The Corporate Communications Bureau invites you to consider these unique and rewarding opportunities where you will support large-scale communications and media relations planning and delivery.


• Senior Manager, Strategic Communications and Issues

• Senior Manager, Media Relations and Issues

About Us:

The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

Corporate Communications Bureau supports the OPP with our team of dedicated communications and strategic planning experts who provide internal and external strategic communications and organizational change products.

Our office is a full-service, dedicated and skilled team of strategic communications advisors, media relations officers, public information advisors, social media developers, issues advisor and Correspondence Unit. We provide communications services and support to our internal and external audiences, key partners and stakeholders. We are responsible for providing timely and accurate information to the public, via the media and social media. We provide the OPP with proactive, high-level communications services and address sensitive and/or contentious issues, particularly during times of crisis when the potential impact on public safety and security is high.

The OPP Values promote always doing the right things for the right reasons, by:

• Serving with PRIDE, PROFESSIONALISM and HONOUR.

• Interacting with RESPECT, COMPASSION and FAIRNESS.

• Leading with INTEGRITY, HONESTY and COURAGE.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code . Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In the role of Senior Manager, Strategic Communications and Issues, you will:

• Manage the full range of communications functions, including strategic communications, issues management and media relations, digital/social media, marketing/public education, correspondence, and translation/editorial services.

• Lead a team of communications professionals to provide communications advice and expertise during the policy development process.

• Develop, implement, evaluate and support strategic communications planning for OPP and corporate projects.

• Provide strategic communications expertise and advice to OPP executives, Bureau Commanders, senior management, and staff on communications strategies, options, products, recommendations, risks, and issues management.

• Manage the development of proactive and innovative multi-year strategic communications and strategic marketing plans and products that support OPP and government business directions and priorities.

In the role of Senior Manager, Media Relations and Issues, you will:

• Lead and manage a team of communications professionals in the handling of high profile, sensitive, complex issues and projects subject to public, media, partner and/or stakeholder interest and attention.

• Provide strategic issues management, crisis communications, and media relations advice to OPP colleagues, managers, Bureau Commanders and other senior leaders, in support of OPP programs.

• Manage and monitor media relations and develop media relations strategies to support overall communications plans for ministry initiatives, including proactive media outreach.

• Lead and manage the development of communication policies and processes related to correspondence services, standards and improvements.

How do I qualify?Mandatory
• Ability to pass an OPP background/ security investigation.

Leadership Experience
• You can develop, build and lead organizational capacity through positive and values-based leadership, inclusive and engaged teams and partnerships.

• You know human resources theories, principles, policies and collective agreements to develop organizational capacity including succession planning, talent management, organization and job design and labour relations management.

• You have demonstrated experience exercising managerial and strategic leadership accountability and authority in the areas of organizational design, recruitment and retention, talent management, labour relations and compensation related matters.

Strategic Communications Expertise
• You have demonstrated experience in strategic communications planning, media relations and issues management methods, techniques and principles, typically acquired through a degree in communications, media studies or public relations, or equivalent work experience.

• You can lead communications and issues management, provide strategic advice on communication issues and the implementation of new or revised communications and technologies.

• You have applied knowledge of communications theories, practices, standards and strategies to coordinate the preparation and review of executive correspondence and briefing or background materials.

• You have demonstrated ability to prepare and deliver oral and written communication to all audience levels, including requests for information and briefs to senior leaders and external media sources.

Analytical and Strategic Thinking Skills
• You have political acuity and strategic thinking skills to provide advice and recommendations to senior organizational leaders on strategies and approaches to mitigate risk.

• You can identify, analyze and advise on potential and emerging issues and media relation strategies that have potential impact on organization objectives and public and political implications.

• You can analyze public and media opinions and perceptions for the development of issues management, media strategies and effective responses.

Project and Relationship Management
• You know project management approaches and techniques to provide strategic advice and guidance on project planning and management, and ensure that objectives, quality and time-line targets are met.

• You can manage media relations as well as stakeholder and partner reactions in often unpredictable situations.

• You can assess and develop strategies to de-escalate issues and maximize the organization's ability to respond to complex issues.

• You have demonstrated experience leading and managing issues and executive communication to meet diverse and competing demands and collaborate with internal and external stakeholder groups.

How to Apply:
• Interested applicants are encouraged to apply even if they do not meet every requirement in this job posting.

• Cover letter and resume should be saved as one (1) document, saving as: Last name, First Name_24-167

• Email application to: Supt. Laura Houliston, c/o Ashley

• Subject: Application for Senior Manager - Last Name, First Name

• In your application, please indicate whether you are applying for the following:
- Senior Manager, Strategic Communications and Issues
- Senior Manager, Media Relations and Issues
- Both positions

Note: Effective April 1, 2024 the salary range for this position is $105, ,429.00 per year. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.

Resume / cover letter must be received no later than 11:59 pm on 24-Jun-2024. Submit quoting WIN ID # (if applicable) and file # showing how your qualifications, training and experience relate to the position to: Supt. Laura Houliston.

Only those applicants selected for interview will be contacted.

Telephone:

Email: c/o

The Ontario Provincial PoliceThe Ontario Provincial Police is dedicated to ensuring open, accessible, equitable and respectful workplaces, and is committed to reflecting the diverse communities it serves. We encourage applications from members of diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, 2SLGBTQ+ persons, those who are able to speak fluently in another language(s), and anyone committed to a rewarding career in public service. The Ontario Provincial Police is an equal opportunity employer and accommodations will be provided in all stages of our hiring processes, as necessary. If you require accommodation in order to apply for this position, please contact the hiring manager.

Additional Information:

Address:

• 2 English Permanent - Full Time, 777 Memorial Ave, Orillia, Central Region, Criminal Record Check
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

How to apply:

• You must submit your application using only one of the methods identified below.
• Customize your cover letter and resume to the qualifications listed on the job ad.Using concrete examples, you must show how you demonstrated the requirements forthis job. We rely on the information you provide to us.
• Be sure to quote the Job ID number for this position.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Your personal information is being collected and will be used to determine your qualifications for employment with the Ontario Public Service, and for recruitment modernization initiatives. OPS Careers is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25 and this collection of personal information is necessary to the proper administration of OPS Careers.

Please do not provide more personal information than what is asked of you. For example, do not include your social insurance number, photograph, or banking information, etc. with your application. We strongly encourage you not to provide us with information beyond that which is requested in the job posting.

If you have any questions about the collection, use, disclosure, or retention of your personal information, please contact us .

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Monday, June 24, :59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

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