Part-time Support Services Officer, Academic

1 week ago


Cambridge, Ontario, Canada Conestoga College Full time

Requisition Details:

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Job Title:Part-time Support Services Officer, Academic Upgrading**:

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Requisition #:24-0235**:

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Location: Cambridge

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Department: Academic Upgrading

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Payband Range: $ $22.51

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Hours/Week: 24

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Posting Date: Friday, April 26, 2024
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Closing Date: Sunday, May 12, 2024 at 11:59 PM EST
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Vacancy Type: Support Staff
  • Parttime Temporary
Support Staff Temporary Part-time Replacement Position (June 10, July 4, 2025)


The Part-time Support Services Officer provides a variety of clerical, customer service, and word processing functions in support of the College's administrative activities.


Responsibilities:

  • Create assessment packages; Administer preassessments electronically
  • Complete initial registration of students in classes and CaMS system; Ensure student information in CaMS system is accurate and matches student file
  • Enter followup and TSA information, Milestones/Learning Activities, and referral information into CaMS system
  • Inform central staff of students exiting the program
  • Provide feedback on trends seen through inquiries and general class requests
  • Organize, order, and track supplies, ensuring purchases are within the budget amounts allocated by the Chair and ensuring sufficient supply of marketing materials and classroom materials
  • Organize/assemble course modules; Update existing course materials to AODA friendly formats
  • Ensure student files are kept up to date to meet Ministry requirements
  • Ensure all personal information is stored securely as per the Ministry guidelines
  • Be first point of contact for program; answer general questions about campus/college as appropriate and refer to central intake processes accordingly
  • Provide information and sign interested parties up for assessment/GED pretest
  • Introduce and provide information on process for preassessments and assessments
  • Give information and handouts for Training Support Allowance; assist students in completing TSA request form
  • Orientation of new students, including completing Ministryrequired registration forms

Qualifications:

  • Minimum Oneyear Certificate in Office Administration, Social Services, Business, Marketing, or a relevant field of study is required
  • Minimum two years of relevant work experience is required
  • Knowledge of computers and software (i.e., MS Teams, SharePoint, Word, Excel) as well as general office practices such as purchasing, inventory, and writing skills to prepare correspondence
  • Excellent customer service skills
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