Veterinary Assistant/receptionist

1 week ago


Surrey, British Columbia, Canada Angel Animal Hospital Full time

Our hospital is open 7 days a week, from 8am-7pm Monday-Friday, 9am-4pm on Saturday and 10am - 3 pm on Sunday.

We can provide a flexible and accommodating schedule. Currently we are looking for a part-time/full-time position to be filled

'''Duties:
'''

  • Greet and welcome clients and their pets to the veterinary clinic
  • Answer phone calls and schedule appointments
  • Collect and update patient information in the computer system
  • Assist with filing and organizing medical records
  • Handle financial transactions, including processing payments and providing invoices
  • Provide basic information to clients regarding services, fees, and policies
  • Maintain cleanliness and organization of the reception area and being dependable, reliable, and punctual
  • Helping the veterinarian to take xray images (18+)
  • Prepare and clean exams rooms before and after each visit
  • Weigh animals, assist with examinations and preparing vaccines
  • Restrain animals during examinations, vaccinations, and emergencies
  • Clean runs and cages
  • Sterilize equipment and clean examination tables and rooms
  • Assist with surgical preparations and recovery
  • Prepare lab samples and requisition forms
  • Discharge patients which includes entering all initial charges, verbally ensuring all charges have been added to the computer by the doctor, reviewing the discharge instructions and medications. Ensure that future reminders and call backs are set up in the computer system for the patient.
  • Present clients with medications, instructions, new puppy/kitten kits and any other take home items
  • Ensure a smooth and timely flow of outpatient appointments from the checkin to the discharge
  • Assist with keeping the clinic clean, vacuuming, mopping, changing garbage, dusting, following daily opening and closing, weekly, and monthly task lists
  • Wash clinic laundry as needed and restock towels and blankets in rooms
'''Skills:
'''

  • Excellent communication skills, both verbal and written
  • Strong customer service skills with a friendly and professional demeanor
Ability to assist the team and/or doctors both in and out of the exam rooms

  • Ability to safely perform your duties which will include lifting up to 40 lbs
  • Excellent typing, record keeping and telephone skills
  • Passion for what you do every day Enthusiasm, energy, and a positive attitude
  • A strong desire to educate and build and solid relationships with clients
  • Solid communication skills, both when dealing with clients and interpersonal relationships
  • Desire to participate in a team approach to patient care
  • Ability to treat patient, client and team members with compassion and respect
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Experience:

Veterinary Assistant: 1 year (preferred)

  • Front desk: 1 year (preferred)
  • Customer service: 1 year (preferred)

Job Types:
Full-time, Part-time

Salary:
$16.00-$19.00 per hour

Expected hours:
per week

Benefits:

  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Experience:

Veterinary Assistant: 1 year (preferred)

  • Front desk: 1 year (preferred)
  • Customer service: 1 year (preferred)

Ability to Commute:

  • Surrey, BC (required)

Ability to Relocate:

  • Surrey, BC: Relocate before starting work (required)

Work Location:
In person

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