Care Management Leader Hospital at Home

2 weeks ago

Vancouver, British Columbia, Canada Providence Healthcare Full time

Article Flag:

Mandatory Vaccination Please Note:

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19.

Proof of vaccination status will be required.

Summary:
Providence Health Care (PHC) is a health and wellness resource for all British Columbians. We're committed to treating those we serve — and each other — with compassion and respect.


We provide a range of coordinated emergency, inpatient, outpatient, specialized diagnostic and treatment services and provincial services for people with serious mental illnesses, including those with addictions.


While it started with very humble roots, the PHC of today has grown; now there are almost 9,000 people working at our 17 sites.

We have 8,000 staff, 1,500 medical staff/physicians, 200 researchers, 1,600 volunteers.

"How you want to be treated" is now a benchmark — for all of us, every day.

PHC is strongly committed to creating and maintaining a workplace of choice where employees are recognized and valued.

PHC strives to provide work-life balance and promotes a positive work culture by having integrated support model of training, mentoring and coaching so the Manager can support their staff to provide exceptional care.

We see a person before we see an illness. We believe that building relationships with our patients starts from the first encounter.

We listen with open minds and hearts to help our patients regain stability and return to the things they enjoy.


Hospital at Home
Hospital at Home (HaH) is a new service designed to improve patient outcomes and increase patient satisfaction. It will enable eligible patients to receive acute-level care in their homes, rather than in the hospital.

Position Overview


Reporting to the Manager, Care Management & System Navigation, the Care Management Leader(CML) practices in accordance with the standards of professional practice and code of ethics as outlined by the British Columbia College of Nurses and Midwives (BCCNM) as well as within a client and family centered care model and the vision and values of PHC.


From the point of admission, the CML:

  • coordinates and collaborates with the acute interprofessional team to expedite effective patient care and coordinate timely sustainable discharge plans
- conducts comprehensive nursing assessments and provides direction to the interprofessional team on appropriate level of care, interventions to address barriers, resources necessary to achieve optimal outcomes including securing funding and approvals for services as required
- is accountable for the development and effectiveness of policies, procedures and standards to support effective care management and discharge planning
- participates in committees, task groups, continuing education, and/or corporate initiatives
- applies the use of data in own practice; identifying where to focus efforts, the measurement of progress towards identified outcomes, and as an educational tool to ensure that the plan of care and services provided are patient focused, high quality, efficient, and effective

Qualifications / Skills and Education:

Education
Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).

Three (3) years recent, related experience including (1) year of experience in community care and discharge planning or an equivalent combination of education, training and experience.


Skills and Abilities

  • Comprehensive knowledge of Nursing theory and practice within a patient/family centred model of care.
  • Comprehensive knowledge of the BCCNM standards for nursing practice.
  • Broad knowledge of the illness or disease process and potential longterm complications.
  • Broad knowledge of other health care disciplines and their role in patient care.
  • Broad knowledge of clinical pathways, expected length of stays, resource utilization, and patient assessment.
  • Broad knowledge of external agencies and community resources.
  • Demonstrated ability to engage in comprehensive assessment, observation and monitoring of patients.
  • Demonstrated ability to plan, organize, and prioritize work.
  • Demonstrated ability to analyze situations, problem solve, deal with conflict, and negotiate resolutions in a timely manner.
  • Demonstrated ability to provide leadership, work direction and consultation.
  • Demonstrated ability to work independently and as a member of an interprofessional team.
  • Demonstrated ability to develop and maintain collaborative working relationships and communicate (orally and in writing) effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.
  • Demonstrated computer skills including the ability to effectively use computerized client care information system. Physical abil

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