Customer Service Ambassador

2 weeks ago

Toronto, Ontario, Canada ALSTOM Full time
Req ID:450594


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.

Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions.

Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Position Summary:

This is a CAREER PATH from a Customer Service Ambassador to Locomotive Engineer.

With an exceptional safety, attendance, compliance, and conduct record, Customer Service Ambassadors have the opportunity to progress into the role of Locomotive Engineer.


Employee will be required to:

  • Work shifts that cover 24 hours a day, 365 days a year at all locations of the GO Transit rail network (Greater Toronto Hamilton Area). Exceptional punctuality and attendance is a requirement.
  • Work distraction free, without personal electronic communication or entertainment devices (phones, tablets, laptops, smart watches, etc.) for up 12 hours
  • Maintain a Valid "G" class driver's license and have access to a reliable vehicle
  • Complete and maintain safety critical medical exams that include vision, hearing, and drug and alcohol screening

Locomotive Engineer Duties:

  • Oversee safe movement of trains
  • Comply with signals and operating instructions, railroad rules and regulations
  • Monitor speed, brake and other gauges to ensure safe and ontime train operations
  • Receive and transmit instructions by radio
  • Sit, stand, climb, manipulate equipment and switches as required
  • Perform mechanical predeparture inspections
  • Walk on uneven surfaces around moving equipment and mainline train traffic

Customer Service Ambassador Duties:

  • Excellent written and verbal communication skills, including the ability to perform report writing, radio communication, and public address announcements to inform passengers of station stops, delays, and special communications.
  • Able to attend to, communicate, and resolve onboard equipment malfunctions.
  • Able to demonstrate care, compassion, and support to passengers with accessible needs, including physically deploying a bridge plate for leveled boarding.
  • Prioritize tasks in a fast operational environment and maintain a safety consciousness, focus, and concentration in a crowded and noisy workspace for long periods of time.
  • Able to follow written instructions and operate the train doors safely, ensuring personal and passenger wellbeing.
  • Exceptional interpersonal skills, empathy, and teamwork.
  • High level of integrity able to work without continual supervision and prepared for frequent unannounced compliance tests and audits.

Locomotive Engineer Qualifications:

  • Exception performance in the Customer Service Ambassador and Conductor roles.
  • Secondary School Diploma
  • Minimum 5 years of relevant work experience in a safety related environment
  • High levels of focus, experience operating machinery, long distance driving, able to communicate clearly and effectively with passengers, train crew members, rail operations, local authorities using a radio or public address system, written comprehension skills, ability to multitask under high stress situations

Customer Service Ambassador Qualifications:

  • Secondary School Diploma
  • Minimum 5 years of relevant work experience in a safety related environment
  • High levels of focus, experience operating machinery, long distance driving, able to communicate clearly and effectively with passengers, train crew members, rail operations, local authorities using a radio or public address system, written comprehension skills, ability to multitask under high stress situations
This is a unionized full-time permanent position with a competitive salary and benefits package. Your hours of work will be a minimum of 40 hours per week.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility.

That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.

Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations.

Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:


Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

All qualified applicants are considered for employment without regard to race, colou

  • Customer Service Ambassador

    4 weeks ago

    Toronto, Ontario, Canada ALSTOM Full time

    Req ID:455244 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Customer Service Ambassador

    1 month ago

    Toronto, Ontario, Canada ALSTOM Full time

    Req ID:455244 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Client Services Ambassador

    2 weeks ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    French Speaking Ambassador, Customer Care Travel Sales Part Time / Full Time French Speaking Ambassador, Customer Care Travel Sales The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles...

  • Warranty Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada The Daniels Corporation Full time

    Available Position:WARRANTY SERVICE AMBASSADOR:At Daniels, you will work with passionate leaders across the real estate development process to make purposeful change and bring communities to life.The Daniels Corporation builds with a passion for creating vibrant communities in every sense of the word. Daniels looks beyond the bricks and mortar, including...

  • tour ambassador

    2 weeks ago

    Toronto, Ontario, Canada SilvertonCasino Full time

    WHO WE'RE SEEKING: We are seeking a Tour Ambassador with a deep love of history, communications and western lifestyle in the most beloved area of Fort Worth- the Stockyards. Our Tour Ambassador must have a passion to sell not only our daily walking tour but the Stockyards experience as well. They will interact with visitors from all over the world and...

  • Guest Services Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Legends Attractions Full time

    The RoleThe Guest Services Ambassador will be a dynamic, interactive role within the attraction with a specific focus on the guest services desk and how the guest relates to the experience. This position will play an integral role in providing guests with a unique, memorable experience. The position will also require maintaining the guest services desk and...

  • Workplace Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Take-Two Interactive Software Full time

    About the PositionAbout Our CompanyHeadquartered in New York City, Take-Two Interactive Software, Inc. is a prominent developer, publisher, and marketer of interactive entertainment for consumers worldwide. The company delivers products through various channels including physical retail, digital downloads, online platforms, and cloud streaming services....

  • Brand Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Fruti Fruit Inc. Full time

    Brand Ambassador/Product Demonstrator: Product Demonstrator/Brand Ambassador: 1 year (required) Requires ability to follow written and verbal instruction (required) Background check and drug testing conducted (required) Parttime schedulemust be able to work flexible hours to include work availability for weekends Must be able to stand the duration of the...

  • French Speaking Ambassador, Customer Care Travel Sales

    2 weeks ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    French Speaking Ambassador, Customer Care Travel Sales Part Time / Full Time French Speaking Ambassador, Customer Care Travel Sales The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles...

  • Brand Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Libratel inc Full time

    Libratel is a leader in mobile accessories distribution for in-store countertop solutions all across North America.You will work closely with our sales and marketing division to achieve its marketing goals and objectives, such as communicating the value of our products to customers, tracking customer feedback, and representing the brand at launches and...

  • Lobby Ambassador

    2 weeks ago

    Toronto, Ontario, Canada BGIS Full time

    Who We AreSUMMARYThe role of the Lobby Ambassador will support the ongoing re-occupancy and modified use of common building areas and flow of people in and out of buildings as part of the building operations team. In this role, the lobby Ambassador is an important resource to provide a visible contact point for building occupants, provide information on...

  • Brand Ambassador

    2 weeks ago

    Toronto, Ontario, Canada 10 Star Agency Full time

    10 Star Agency is currently recruiting for a few outgoing Brand Ambassadors in the Toronto area to be the face of a new brand at events and promotions, facilitate product demos, giveaways in the launch of a new cpg product.10 Star Agency is a burgeoning, full-service experiential marketing agency founded in 2010. We are an entertainment-focused agency...

  • Sales Ambassador

    2 weeks ago

    Toronto, Ontario, Canada JACK & JONES Full time

    Position:Ambassador, JACK & JONESReports to:Sales Team Leader, JACK & JONESLocation:Toronto Eaton Center- At JACK & JONES, we are fast paced and guaranteed to keep you on your toes_What we offer: Always have an incredible sense of style with our 50% employee discount in store and online for you and your family. Participate in a monthly bonus program of up to...

  • Brand Ambassador

    2 weeks ago

    Toronto, Ontario, Canada TEAM Enterprises Full time

    WHY YOU'LL DIG YOUR GIGIn short, our purpose at TEAM is to blow people's minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a...

  • Temporary Brand Ambassador

    2 weeks ago

    Toronto, Ontario, Canada David Yurman Full time

    Overview The Temporary Brand Ambassador will promote the company's image in a positive manner to customers by delivering a superior customer service experience. They will support sales through handling walk in clients on the sales floor, gaining product knowledge, and maintaining full compliance wi

  • Connected Technologies Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Toyota North America Full time

    Connected Technologies Ambassador & Field Support Specialist Rank 5Scarborough, ON Deadline: Please apply by June 6th, 2024Toyota Canada Inc. (TCI) currently has an exciting opportunity for a passionate individual to support our Connected Technologies (CT) department. This is a permanent, full-time position, reporting to the Manager, Connected Technologies....

  • Connected Technologies Ambassador

    4 weeks ago

    Toronto, Ontario, Canada Toyota North America Full time

    Connected Technologies Ambassador & Field Support Specialist Rank 5Scarborough, ON Deadline: Please apply by June 6th, 2024Toyota Canada Inc. (TCI) currently has an exciting opportunity for a passionate individual to support our Connected Technologies (CT) department. This is a permanent, full-time position, reporting to the Manager, Connected Technologies....

  • Security Ambassador

    2 months ago

    Toronto, Ontario, Canada Paladin Security Full time

    Position: Security AmbassadorSite: Mount Sinai HospitalCity: 600 University Avenue, TorontoStatus: Full-TimeHours: Continental Rotation / Pay Rate: $25.50Get hired in healthcare Security Start hereSteps to get your immunization records:Immunization Form:Successfull candidates will be asked to attend mandatory 5 day virtual and in-class training at our...

  • Budtender / Brand Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Green Merchant Full time

    Looking to join a growing community of Cannabis enthusiasts, terp nerds and brand ambassadors?At Green Merchant, we are looking for a budtender that also acts as a Cannabis Educator and Brand Ambassador to help us on our mission to provide the best service in TorontoWe're a small locally owned business and each and every one of our Budtenders makes a...

  • brand ambassador

    2 weeks ago

    Toronto, Ontario, Canada Andersen Corp. Full time

    Brand Ambassador | Lead Generator Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. We are looking for well-spoken, energetic, and eager individuals who want to learn new skills or start a career with unlimited...