Host/hostess

2 weeks ago

Scarborough Village, Ontario, Canada Floga Estiatorio and Event Space Full time

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.


KEY RESPONSIBILITIES

  • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
  • Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
  • Ensure you are seating the most desirable tables at all times.
  • Anticipate guest transition and the timing of table turns.
  • Smile
  • Opening front door for guests.
  • Answering the phone for general customer service and taking reservations.
  • Seating guests.
  • Cleaning and resetting dirty tables.
  • Maintain the cleanliness and appearance of entryway and washrooms.
  • Perform quality checks as guests depart and thank them for their visit.

QUALIFICATIONS & KEY ATTRIBUTES

  • Well groomed and presentable.
  • Very organized.
  • Ability to prioritize.
  • Ability to think ahead.
  • Excellent communication skills, including a pleasant and professional phone manner.
  • Problem solving ability.
  • Ability to be perceptive to guest's needs.
  • Ability to deal positive in stressful situations and remain calm.
  • High level of attention to detail.
  • Able to take direction.
  • Able to deal with compliments and guest concerns with the support of management.

LOCATION
1957 Kennedy Rd.
Scarborough, ON M1P 2L9

Job Types:
Full-time, Part-time, Permanent

Salary:
From $15.50 per hour

Benefits:

  • Discounted or free food
  • Onsite parking

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Scarborough, ON M1P 2L9: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality: 1 year (preferred)
  • Host: 1 year (required)

Work Location:
In person

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