Host/hostess

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

**KEY RESPONSIBILITIES**
- Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
- Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
- Ensure you are seating the most desirable tables at all times.
- Anticipate guest transition and the timing of table turns.
- Smile
- Opening front door for guests.
- Answering the phone for general customer service and taking reservations.
- Seating guests.
- Cleaning and resetting dirty tables.
- Maintain the cleanliness and appearance of entryway and washrooms.
- Perform quality checks as guests depart and thank them for their visit.

**QUALIFICATIONS & KEY ATTRIBUTES**
- Well groomed and presentable.
- Very organized.
- Ability to prioritize.
- Ability to think ahead.
- Excellent communication skills, including a pleasant and professional phone manner.
- Problem solving ability.
- Ability to be perceptive to guest's needs.
- Ability to deal positive in stressful situations and remain calm.
- High level of attention to detail.
- Able to take direction.
- Able to deal with compliments and guest concerns with the support of management.

**LOCATION**

1957 Kennedy Rd.
Scarborough, ON M1P 2L9

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $15.50 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Scarborough, ON M1P 2L9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)
- Host: 1 year (required)

Work Location: In person