Crs/service Coordinator

2 weeks ago

Delta, British Columbia, Canada Harlan Fairbanks Full time

Harlan Fairbanks, the leader in snack food and beverage programs, is looking for a long-term full-time Warehouse Associate for our Delta Branch on Annacis Island.


Working with us means being part of a team of talented, passionate individuals working together to deliver excellent customer experiences.


Responsibilities:

  • Process equipment servicerelated orders
  • Planning service staff dispatching to into the field and customer sites.
  • Respond to and professionally handle customer inquiries.
  • Perform general office duties and other tasks as needed.
  • Perform other material handling activities such as inventory counts.
  • Inspect, code and route equipment to appropriate storage areas.
  • May operate a forklift to load, unload, transport, and store goods.
  • Keep the service dept. tidy, ensuring equipment and tools are placed in the correct location.
  • Maintain a safe and clean work environment by keeping pallet areas, racks, shelves, and workstations neat and orderly.
  • Place and arrange parts stock in an orderly fashion and rearrange as required.
  • Provide sales support as needed.
  • Purchase equipment parts
  • Invoice service jobs and parts
  • Ability to lift up to 60 pounds throughout the shift.
  • Must be willing to work in a fastpaced, scheduledriven environment where there are time pressures to complete work quickly.
  • Must be able to read thoroughly, understand, and easily communicate in English.
  • Responsible for enhancing and maintaining customer relations through efficient, professional customer service and improving service department teams targeted measures.

Qualifications:

  • Demonstrated positive team attitude as well as ability to work independently, and proven attendance record.
  • Previous service experiences an asset
  • Mechanical experience and working with tools are an asset.
  • Desire and ability to progress through Service Technician levels.
  • Good communication skills

Major Physical Demands:

  • Load, unload and move products/equipment and materials by hand or using carts and pallet jacks from a storage location, trucks, or other conveyances.
  • Ability to lift up to 60 pounds throughout the shift.
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities.

Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.


Pay:
$20.00-$22.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift

Work Location:
In person

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