Assistant Store Manager

1 week ago

London, Ontario, Canada Pandora Jewelry Full time

As the largest jewellery company in the world, we a give a voice to millions of people's loves every day.

Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.


Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

At Pandora where you can each craft far more than just an incredible career.

About the Team:
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan.

As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences.

This role will provide support to the Store Manager, instrumental to the delivery of our success in store. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Our Assistant Store Managers shine by:

  • Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Embody our brand philosophy ensuring that every guest interaction reflects our core values and leaves a lasting impression.
  • Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
  • Dream to coach and inspire a team of talented Pandorians, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
  • Craft your network and inspire to bring the best talent in to Pandora across seasonal and regular hiring
  • You inspire to deliver a world-class shopping experience, remaining attentive to clients' needs and ensuring effective loss prevention measures are in place.

Craft your career with us if you have:

  • You can demonstrate you're a results-oriented leader with at least 2 years of experience in a high-performance selling environment
  • You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
  • Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
  • You're a master of time management, effortlessly setting and adjusting priorities while delegating tasks like a pro.
  • Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems is where you shine
  • You are at least 18 years or older and can provide proof of identify and eligibility to work
  • Dream to deliver A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods

Our Benefits:

  • We Dare We offer robust compensation package including base + commission or bonus's.
  • We Care Pandora offers extensive benefits including Medical, Dental, Vision, Flexible Spending Accounts, Commuter Spending Accounts, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts
  • We Dream Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning and more.

About Pandora:
Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices.

Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.


Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold.

The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

About Pandora NAM:

The Pandora team in the USA consists of more than 115 employees working at the hub office in Baltimore, Maryland, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 infield positions, and more than 3,900 in our owned and operated stores.

We have also recently opened an office in New York City in the heart of times square and are actively building out this team with the best talent in the market.

Today, the USA is Pandora's single largest market.

The Pandora North American region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 150 being owned and operated by Pandora.

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