Store Manager

Found in: beBee jobs CA - 1 week ago

London, Ontario, Canada Tommy Hilfiger Full time

Design Your Future at PVH

Store Manager - Full-Time - TOMMY HILFIGER STORE MANAGER

REPORTS TO: Market, Area or District Manager

SUMMARY:

Responsible for the overall performance of the store, generating sales performance, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages. May also have a dual responsibility for operations of warehouse associated with the store.

MANAGERIAL RESPONSIBILITIES:
  • Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.
  • Identify and implement strategies and initiatives to achieve and exceed business goals.
  • Oversee and maintain the customer service standards to the highest possible level.
  • Communicate professionally and effectively with associates and all support services within the company, act as the liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants).
  • Represent the Tommy Hilfiger image through personal and professional appearance.
  • Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results.
  • Demonstrate effective written and verbal communication skills.
OPERATIONAL RESPONSIBILITIES:
  • Understand and comply with all company policy, procedures and operations.
  • Maintain the highest level of security and safety awareness within the store.
  • Recognize problems, analyze causes, generate alternatives and solutions.
  • Manage all controllable expenses, including the allocation of payroll.
  • Attend mall/center management meetings.
  • Create solid partnerships with mall, local community, and corporate partners to identify business, opportunities that results in an increase in store traffic and sales.
  • Understand and comply with all Receiving / Shipping - Processing HUB, 3rd- party deliveries, and Transfer procedures.
  • Maintain an organized stockroom/off-site area.
  • Follow Inventory Shrinkage Improvement Program.
LEADERSHIP RESPONSIBILITIES:
  • Manage time and prioritize tasks.
  • Hire, train, motivate and supervise management and sales staff who have strong presentation and communication skills representative of the Tommy Hilfiger brand image.
  • Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company
  • Effectively supervise the sales floor to ensure customer / associate awareness at all times.
  • Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously.
  • Maintain confidentiality and meet own commitments.
  • Lead by example.
MERCHANDISING & VISUAL PRESENTATION RESPONSIBILITIES:
  • Responsible for supervision of all departments and ensuring the department(s) performs to its maximum potential.
  • Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy.
  • Have thorough knowledge of stockroom organization / systems.
  • Pay attention to details.
  • Replenish merchandise on a timely basis.
  • Have knowledge of the store merchandise.
  • Keep Supervisor informed of all merchandise-related issues.
  • Execute markdowns and re-merchandise as needed.
  • Maintain organization of merchandise/fixtures/hardware.
  • Maintain store cleanliness.
PVH Canada Inc. shall notify its employees and the public about the availability of accommodation for applicants with disabilities and its recruitment process.

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