Front Receptionist

2 weeks ago


Edmonton, Alberta, Canada Urban Retreat Full time

Position:
Front Desk Receptionist

Shifts Available:

Monday Mornings: 9:00 AM - 1:00 PM

  • Evenings: 5:00 PM 9:00 PM (Two to Three Evenings a Week)
Every Saturday: 9:00 AM - 5:00 PM

Why Join Us:

  • Embrace the opportunity to be part of a supportive team environment that feels like family.
  • We're committed to fostering longterm relationships with our team members, offering opportunities for growth and advancement.
  • Opportunity to have health benefits if reaching the minimum required hours.
  • Thrive in a lively atmosphere where your friendly demeanor and dedication to exceptional customer service are truly valued.

Responsibilities:

-
Greeting Clients: Welcome clients warmly as they enter the spa, providing a positive and inviting atmosphere.
-
Appointment Scheduling: Manage appointment bookings, ensuring accuracy and efficiency in scheduling treatments and services.
-
Check-In and Check-Out: Facilitate the check-in and check-out process for clients, including verifying client information, processing payments, and providing receipts.
-
Customer Service: Provide excellent customer service by addressing client needs, resolving issues or concerns promptly, and ensuring overall client satisfaction.
-
Maintaining Reception Area: Keep the reception area clean, organized, and well-presented at all times, including stocking supplies and promotional materials.
-
Administrative Support: Assist with administrative tasks such as filing, data entry, and maintaining client records accurately and confidentially.
-
Product Knowledge: Familiarize oneself with spa services, products, and promotions to effectively upsell and cross-sell to clients.

Qualifications:

  • Previous experience in a customer service or receptionist role preferred but not necessary.
  • Excellent interpersonal and communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Knowledge of spa services and products is a plus.
  • Professional appearance and demeanor.

Job Type:
Part-time

Pay:
From $16.00 per hour

Expected hours:
per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • Store discount

Schedule:

  • Evening shift
  • Every Weekend
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Application question(s):

  • Do you have customer service experience? If so, what is it and for how long did you work in customer service?
  • Are you available every Saturday from 8:305:00 and every Monday morning from 91?
  • Do you currently work with another company and hope to work both jobs? If so, what hours are you working your other job?

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (required)

Work Location:
In person

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