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Front Desk Associate

3 months ago


Edmonton, Alberta, Canada Trusted Professional Centre Full time

JOB OPENING: FRONT DESK ASSISTANT IN MULTI-SERVICES OFFICE - SOUTH EDMONTON

Job Summary:

We are looking for a professional and welcoming Front Desk Executive to join our team in Edmonton, Alberta, Canada. Our office offers various services such as insurance, immigration, real estate, and financing. As the initial point of contact for our clients and visitors, you will play a vital role in providing exceptional customer service and maintaining a positive environment. Your main duties will include welcoming clients, answering calls, scheduling appointments, and assisting with administrative tasks. The ideal candidate for this role is organized, has excellent communication skills, and excels in a fast-paced professional setting.

Responsibilities:

  • Greet clients and visitors warmly and professionally to create a positive first impression.
  • Answer and direct incoming calls, providing accurate information and taking messages when needed.
  • Schedule appointments, meetings, and conferences efficiently.
  • Maintain a clean and organized reception area with necessary supplies.
  • Handle incoming and outgoing mail, packages, and courier services in a timely manner.
  • Assist with general administrative tasks like data entry, filing, and document scanning.
  • Provide support to other departments as necessary and uphold confidentiality.
  • Maintain and manage office equipment and report any issues.

Qualifications:

  • High school diploma or equivalent; additional certification in office administration is preferred.
  • Proven experience in a receptionist or customer service role.
  • Excellent English communication skills; knowledge of Hindi/Punjabi is a bonus.
  • Strong interpersonal skills and proficiency in Microsoft Office Suite.
  • Exceptional organizational and multitasking abilities.
  • Ability to prioritize tasks and work independently.
  • Professional appearance and demeanor with flexibility to work overtime.
  • Familiarity with insurance, immigration, or financing practices is beneficial.

We provide competitive compensation and room for professional growth. If you are passionate about excellent customer service, we want to hear from you. To apply, send your resume and cover letter. We thank all applicants, but only qualified candidates will be contacted.

Note: This job description outlines essential responsibilities of the receptionist role in our professional firm.