User Support Technician

2 weeks ago


Delta, British Columbia, Canada UI Technologies Inc Full time

JOB REQUIREMENTS:

Education:

  • Secondary (high) school graduation certificate

Experience:

  • 1 year to less than 2 years

Tasks:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

HOW TO APPLY:

By mail:

  • Room A Ave
  • Delta
  • British Columbia
  • V4C 3M3


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