Team Lead Business Systems Analyst

2 weeks ago

Mississauga, Ontario, Canada CAE Inc. Full time
Role and Responsibilities


Crew Manager and Recover Manager Business Analysts are members of a techno-functional team specialized in implementing and delivering Crew Manager, Recover Manager and other airline operations management solutions / modules as part of the Crew Manager suite for various airlines across the world.

Delivery Business Analyst will also be the Subject Matter Expert on these solutions and will be involved in training airline analysts on the tools and ensure the product is adopted effectively and efficiently by the airline.


  • This position can be located in Dallas
  • Forth Worth or Toronto Area*Good Airline/Crew Domain Knowledge + Good ODM (IBM Operational Decision Manager) knowledge
Exceptional Airline/Crew Domain knowledge + Good Java/Python/Angular/React/C++ knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)
Exceptional Airline/Crew Domain Knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)

Main responsibilities:


Gather requirements from the customer directly or from aviation regulatory body websites, interpret them into system requirement, document them, code business rules using ODM (IBM Operational Decision Manager), create and test scenarios, write automation scripts and deliver the business rules to the customer.

Work on high value (revenue) projects with large scale customer impact and showcase ability to operate under limited direction and mínimal oversight.

Display ability to delineate requirements to solve complex business problems using differing technologies and system views across multiple functional domains (within company and between company and its customer) on high profile and/or mission critical efforts and projects.

Support continuous improvement
Investigating alternatives and technologies
Analyzes Production logs & defects and recommends corrective action
Think from a customer perspective and creatively solves real user problems.
Work closely with customers, both remotely as well as on-site, to train, extract and define business requirements.
Work closely with internal stakeholders to successfully implement Crew software systems within the planned duration and budget.
Test and document new releases and/or new or change functionality in modules.
Ensure that approved methods, processes, and tools are consistently used.
Demonstrate effective teamwork skills.

Preferred Experience / Skills:

Over 5 years of Airline/Crew Domain Knowledge + Over 5 years of ODM (IBM Operational Decision Manager) knowledge
Over 7 years of Airline/Crew Domain knowledge + Over 5 years of Java/Python/Angular/React/C++ knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)
Over 10 years of Exceptional Airline/Crew Domain Knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)
Bachelor's degree or equivalent technical experience strongly desired.
Proven Analytical skills.
Good understanding of database concepts and working knowledge of SQL & basic understanding of Linux and Windows Platform.
Basic knowledge of Unix commands.
Advanced knowledge of Microsoft Excel and PowerPoint.
Must be organized and be able to multi-task and work in all areas as needed.
Prior experience/knowledge on Cloud (AWS and Azure) platform is an advantage but not required.
Proficient English written and oral communication skills. Command of a second language is an advantage.
Identify problems and be able to determine when appropriate escalation is required.
Must be willing to travel 10-35% of the time.

Preferred Technical Skills:

DBMS:
Oracle, SQL.

Operating Systems:
UNIX, Linux and Windows.

Microsoft Tools:
Microsoft Word, Excel, PowerPoint, SQL Developer.

Other Tools:
IBM Operational Decision Manager (V8.9 and above), Java/Python/Angular/React/C++, Rally, JIRA, WinSCP, Putty.

LI-ND1

Position Type
Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.


At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.


The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

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