Client Care Coordinator

1 week ago


Oshawa, Ontario, Canada Century 21 Percy Fulton Ltd. Full time

We're seeking a positive, personable Client Care Administrator for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.

We welcome applicants who can implement office standards to streamline our processes, schedule appointments, and company events, ordering office equipment, and marketing our brand through community events and print and digital mediums.

Applicants should be extremely thorough, organized & detail oriented, possess excellent communication skills, and ability to multi-task in a fast-paced work environment.


Compensation:
$60,000+ Travel Expense (Gas Expense)

Compensation:

$60,000+

Responsibilities:

  • Fill out all appropriate paperwork and file in the customer database to assist the real estate team in closing deals


Listing Purchasing Transactions
  • Prepare all listing and purchasing paperwork for agents; upload/edit listings on MLS; liaise with listing clients to coordinate and book vendors (staging, photographers, cleaners, etc.); call agents for client feedback on showings; provide assistance to purchasing clients by connecting them with appropriate vendors to help with their move


Preparing Listings
  • Picking up/dropping off feature sheets, lockboxes, etc.; must have own car for the position
  • CRM/Database Management
  • Data entry of new clients; newsletters


Marketing/Social Media
  • Experienced in creating, writing, and posting digital content. Proficiency in Canva is an asset
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Maintain customer accounts and update with new account information as needed
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Find patterns in customer complaints and bring them to the team for improvement
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Provide thorough followups to customer interactions, ensuring customer satisfaction
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
-
_ Duties may be changed or assigned as required to meet the changing needs of the business_

Qualifications:

  • Technologically savvy
  • Flexible hours
  • Excellent verbal and written communication skills
  • Detailoriented with strong organizational skills
  • Positive and coachable attitude
  • Previous work in a customerfacing position
  • Local High school graduate, G.E.D. recipient, or equivalent
  • Excellent active listening, interpersonal, and communication skills
  • Available Evenings & Weekends

About Company Why Join Century 21 Percy Fulton**:

  • We are a successful real estate business looking to grow
  • We are the #1 most productive office in Toronto
  • Opportunity for growth
  • We offer coaching by the top coaches in the real estate industry
  • Kathleen Black and Richard Robbins
  • Work in a friendly environment and with a talented team of agents


  • Oshawa, Ontario, Canada HearUSA Full time

    HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to...


  • Oshawa, Ontario, Canada Brain Injury Association of Durham Region Full time

    Summary:The Brain Injury Association of Durham (BIAD) is a non-profit organization committed to improving the lives of individuals and families affected by brain injuries. We provide a range of support services, education, and advocacy to promote awareness and enhance the quality of life for those impacted by brain injury. Join our dedicated team and make a...


  • Oshawa, Ontario, Canada ParaMed Home Health Care Full time

    LOCATION:Oshawa, ON**:JOB TYPE: Full-Time PermanentAVAILABILITY REQUIRED: Days and Afternoons, Rotating WeekendsSHIFTS: 6AM-2PM and 2PM-10PMAs a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.Why you'll...


  • Oshawa, Ontario, Canada Ritson Veterinary Clinic Full time

    Knowledge of Avimark and Veterinary experience is required.Experience: Previous Client Care experience in the veterinary field (required) Exceptional customer service skills Strong attention to detail Excellent written, verbal communication and computer skills Excellent organizational, time management and multitasking abilities. Personable, empathic...


  • Oshawa, Ontario, Canada Simcoe Full time

    Volunteers help the clients with their share & care room appointments, receive and sort donations, and keep the room organized. Description What you'll be doing Our share and care room is a spacious room in which we keep baby clothes, baby gear, maternity clothes, food, etc. that is donated to us from our amazing community. Our clients make appointments...


  • Oshawa, Ontario, Canada ParaMed Full time

    Job Title: Scheduling Coordinator Company: ParaMed Home Health Care As a Scheduling Coordinator, you'll be the main point of contact for clients and field staff, using your top-notch customer service skills to match clients requiring care with suitable field staff. Location: Oshawa, ONJob Type: Full-Time PermanentAvailability Required: Afternoons, Rotating...


  • Oshawa, Ontario, Canada Oak Ridge Building Solutions Inc. Full time

    _We are currently seeking a highly organized and detail-oriented individual to join our team as a Coordinator and Dispatcher at our reputable electrical company. As a Coordinator and Dispatcher, you will play a crucial role in ensuring the smooth and efficient operations of our company by effectively coordinating and dispatching our field technicians_...


  • Oshawa, Ontario, Canada BioPed Footcare Full time

    About usBioPed Franchising Inc is a small business in Oshawa, ON. We are rewarding, supportive, and collaborative, and our goal is to help people get more out of life.Our work environment includes: Wellness programs Company perks Casual work unform attireWE'RE DEDICATED TO HELPING PEOPLE _DO MORE_ IN LIFECOME WORK IN A POSITIVE ENVIRONMENT, SURROUNDED BY...


  • Oshawa, Ontario, Canada Durham Community Health Centre Full time

    **Job PostingEmployment Status: Permanent fulltimePosition Status: This is a Non-Bargaining Unit position.Hours of Work:Monday-Friday, 35 hours per weekPositions Report to: Manager, Infrastructure and OperationsPrimary work location: Oshawa location - 115 Grassmere Ave. (May be required to work remotely and/orat other DCHC sites).OrganizationDurham Community...

  • Project Coordinator

    1 week ago


    Oshawa, Ontario, Canada Premier Elevator Inc. Full time

    Job description:For over 30 years, Premier Elevator has designed, manufactured, and installed high-quality elevator interiors throughout Toronto, the Greater Toronto Area and across North America. As one of Canada's leading cab interior companies, Premier Elevator offers our clients innovative, custom design and exceptional solutions for their elevator cab...

  • Vehicle Coordinator

    1 week ago


    Oshawa, Ontario, Canada Suburban Automotive Services Full time

    GLS NA is an award-winning Tier 1 automotive supplier providing unique solutions for an amazing list of clients transforming the auto industry. With over 11 years of customer satisfaction, our company has established itself as a leading provider in vehicle management with a current portfolio of over 90,000 vehicles. Our expertise extends beyond just vehicle...

  • Site Coordinator

    1 week ago


    Oshawa, Ontario, Canada Tribute Communities Full time

    _High Rise Construction - Site Coordinator_Location:Oshawa, Ontario- The Company_Tribute Communities is an award-winning builder with over 35 years' experience who has built more than 35,000 homes and condominium suites across the GTA. Our current communities include Stanley Church + Carlton, Max Condos, Artistry, Y&S and Linx Condominiums in Toronto.Our...


  • Oshawa, Ontario, Canada Lakeridge Health Full time

    Patient Care Manager - Ambulatory HemodialysisDepartment:Ambulatory Hemo In Centre - OshawaProgram:NephrologyStatus:Regular Full Time- 8 Hour Shifts, Days, On-Call Schedule (Subject to Change)Location:OshawaWage Schedule:$77.830 per hourFile Number:DUTIES AND RESPONSIBILITIES:Reporting to the Director of Regional Nephrology/Diabetes, the Manager will join...


  • Oshawa, Ontario, Canada 123Dentist Full time

    Join Taunton Dental Village the team as a Treatment CoordinatorWe are looking for a Treatment Coordinator who will be responsible for optimizing patient experience and care, while also assisting our dental providers with treatment and room prep. The person we want loves interacting with patients, to build loyalty with the dental practice but more importantly...


  • Oshawa, Ontario, Canada Bloom Care Solutions Full time

    Bloom is a growing Digital Health Technology and Services company that is on a Mission to Improve Care Experiences. Bloom helps better connect people with healthcare professionals.We present the opportunity to grow at your own pace while promoting higher pay rates for your hard work and dedication. We are committed to helping you succeed and will reward your...


  • Oshawa, Ontario, Canada Pizza Nova 379 Full time

    Requirements Education: Bachelor's degree Experience: 1-2 years Key Responsibilities Supervising professional and support staff as well as students Administering programs to drive business investment in both urban and rural areas Performing various administrative tasks Planning and executing development projects Recruiting and onboarding new staff...

  • Project Coordinator

    1 week ago


    Oshawa, Ontario, Canada Durham College Full time

    Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA's Top 100...


  • Oshawa, Ontario, Canada ParaMed Full time

    Job DescriptionJob Description:As an Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.LOCATION:Oshawa,ONJOB TYPE:Full-Time PermanentAVAILABILITY REQUIRED:Days and Rotating WeekendsSHIFTS:6AM-2PMWhy you'll...


  • Oshawa, Ontario, Canada Canadian Bio-Systems Inc. Full time

    Admin Coordinator:Interested in driving innovation in agriculture? Join our next generation team.Company Bio:The company was established in 1984 and is headquartered in Calgary, Alberta, Canada, with manufacturing and warehouse locations east and west, serving customers internationally.Job Summary:The Admin Coordinator will primarily be providing...


  • Oshawa, Ontario, Canada Lakeridge Health Full time

    LAKERIDGE HEALTHPosition: Medical Staff CoordinatorProgram: Medical Affairs, Academic Affairs, and LHEARNDepartment: Medical AffairsSchedule: Days, 7.5 hour shiftsWage Schedule:$ $52.029 per hourLocation: Lakeridge Health Oshawa with travel to other LH sites as requiredUnion: Non-unionPosting:UNEXThis vacancy is open to all qualified applicants commencing...