Virtual Account Manager I&I

2 weeks ago


Canada Amazon Full time
Account Manager-German Speaker, EU Marketplace Export

At Amazon, we're working to be the most customer-centric company on earth.

If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history.

Amazon has a long record of growth and success in non-US geographies.

Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in nine European countries, plus Japan, China, India, Canada, Mexico and Brazil.

Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.

Amazon is looking for an Account Manager to grow existing sellers to better serve European Export customers as part of our EU Expansion Team.

The successful candidate will recruit and grow online sellers on Amazon's marketplace and help them expand their businesses through by exporting to all European countries.

The Account Manager will be responsible for delivering new business growth and maximizing revenue generation across selected product families.

As part of the role, the Account Manager will need to analyze sales and traffic data to identify opportunities to help existing sellers succeed in the marketplace.

Likewise, the Account Manager will work with a wide range of internal stakeholders both within and outside the country to support the consolidation of existing and development of new services.

Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll-out of these solutions

  • Conduct deep dives to understand root causes of seller performance and actions to accelerate growth
  • Identify and manage projects to improve customer and seller experience, working closely with internal and external teams
Munich, BY, DEU · Fluent German and English are both required

  • Bachelor's Degree in Economics, Marketing, Engineering or related degree required. Post-graduate education is recommended.
  • 1-3 years of working experience in management consulting, e-commerce, product management or sales management.
  • Strong analytical skills (including advanced excel and database analysis)
  • Ability to drive successful projects with a wide range of people at all decision-making levels.
  • Experience solving analytical problems, either in professional experience (data analysis) or education
  • Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
  • Experience using or other CRM tool
  • Creative, has initiative, and can constructively advocate on behalf of the customer
  • Experience in retail and/or a technology / eCommerce business preferred but not essential
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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