Web Developer, Product Specialist

2 weeks ago

Toronto, Ontario, Canada Plusgrade Full time

Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

ABOUT THE ROLE:

As the Web Developer Product Specialist for the Delivery team , you will play a key role in new and existing implementations of Points Loyalty Commerce Solutions. Together with your team, you will help the world's loyalty programs by configuring, customizing and deploying new solutions on their behalf. Leveraging your outstanding attention to detail, quality and communication skills you will identify, implement, test and deploy these solutions.

WHAT YOU WILL BE DOING:

Reporting to the Team Lead, Loyalty Commerce Solutions you will:

-Implement new solutions for our Loyalty Program Partners by configuring and customizing Points platforms and products.

-Provide technical support and troubleshooting assistance for warranty solutions.

-Strong Knowledge in LCR product suite and capable of collaborating with loyalty program partners to analyze product requirements.

-Gather solution requirements by working directly with our Loyalty Program Partners & Internal Stakeholders.

-Provide project management oversight to smaller implementations - ensuring the solution is built according to the scope and timeline agreed upon.

-Ensure the solutions we deploy are of the highest quality using appropriate QA methodologies and champion issue resolution.

-Effectively communicate, across many channels, your progress with your team & stakeholder

YOU ARE SOMEONE WITH:

-Solid understanding of responsive design, web standards, UI/UX best practices

-Experience in Web Services standards and technologies (e.g. XML, SOAP, WSDL, REST, JSON etc.)

-2+ Years' experience in a quality assurance/development role

-Experience with QA methodologies

-Experience in automated testing tools is an asset e.g. Selenium

-Experience in gathering functional requirements and preparing use case stories

-Knowledge of version control systems like GitHub

-Software development experience is considered an asset

-Experience in a managed solution or SaaS environment

-Previous experience in building email templates

-Comfortable working in an Agile environment

OUR PROCESS:

Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:


• Take-home Assessment or remote coding exercise (if applicable)

All candidates will be provided with feedback regardless if they pass or didn't pass any of our interview stages. All your information will be kept confidential.

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