Head of Operations

3 weeks ago

Toronto, Ontario, Canada Guidepoint Full time
Guidepoint seeks an experienced Director of Technology Operations as an integral member of the new Toronto Technology Hub.

This Hub will serve as the base of our new Data/AI team, dedicated to building a modern data infrastructure for advanced analytics and the development of responsible AI.

This strategic investment is integral to Guidepoint's vision for the future, aiming to develop cutting-edge Generative AI and analytical capabilities that will underpin Guidepoint's Next-Gen research enablement platform and data products.

As the Director of Technology Operations, your primary responsibility will be ensuring the seamless strategic planning and agile delivery of product and engineering initiatives from inception to launch, in close collaboration with cross functional global teams.

Leading a small but mighty dedicated team, you will drive efforts to boost operational efficiency and agile delivery that empowers Product, UX, and Eng to focus on solving problems for our customers in service of our high level product strategy.

You will be a strategic leader in our extended Product, Engineering and IT organization and shape how we collaborate across functions and with partner organizations such as Client Services, Marketing, Finance, Legal and Sales.

As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to improve our internal application architecture and create new AI-enabled products to optimize the seamless delivery of our services across the globe.

Build a strong foundation of collaboration and partnership with cross functional leaders and stakeholders.
# Streamline, standardize and coordinate our product release and agile delivery process in partnership with Product and Engineering teams.
# Partner with Product, UX, and Engineering leaders to oversee and continuously improve our rhythms of business including weekly and quarterly business reviews, quarterly planning, and metrics reviews.
# Act as PMO for specific large, cross-team strategic initiatives, optimizing dependencies, clearing blockers, communicating and managing stakeholder expectations.
# Manage and develop tools and best practices that support product design and development activities like agile metrics, release tracking and product roadmaps.
# Liaise with Finance on budget tracking, vendor invoices and contractor management.
# Liaise with HR for goal-setting to help teams improve how they determine and define ambitious goals and track their outcomes with measurable results.
# Recommend and develop training programs and materials to onboard new tech team members, communicate best practices and drive process improvements.
# Act as a trusted advisor to CTO and thought partner to leadership across the Product, UX and Engineering organization, supporting informed decisions and aligned direction.

Bachelor's degree.
~ Experience being the direct owner and driver of product planning, tracking, and agile delivery processes.
~ Deep understanding of the needs of different stakeholders in a Prod/Eng/IT organization, from executive leadership to ICs.
~ Proven track record of identifying and mitigating operational risks that may impact product delivery timelines and quality.
~ Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data and insights to inform strategies.
~ Track record of making difficult decisions and tradeoffs in the face of ambiguity and incomplete data.

Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts and Guidepoint's 1,300 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.

We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#

  • Head, Operating Financial Planning and Analysis

    2 weeks ago

    Old Toronto, Ontario, Canada City of Toronto Full time

    Career Opportunities: Head, Operating Financial Planning and Analysis Requisition ID Posted - Financial Planning & Analysis-Operating H&S - Financial Planning & Analysis Oper Job Opportunity JOB INFORMATION Requisition ID: 9596 Number of Vacancies: 1

  • Head of Infrastructure and Operations

    2 weeks ago

    Toronto, Ontario, Canada SSC Perfumes & Cosmetics Full time

    Position Head- Infrastructure & Operations The Position Head- Infrastructure & Operations is responsible for the design, operations, and maintenance of IT infrastructure for LVMH Beauty China Offices, Warehouses, Factory, Boutiques and Counters. The role includes ensuring a high performance, stable, and secure technical environment to support users,...

  • Head of Operations for a Coaching

    2 weeks ago

    Toronto, Ontario, Canada Remotivate LLC Full time

    Hello, Operations ExpertsMy name is Petra Fürst and I am the CEO at Soulmate Coaching - our motivated and warm-hearted team will pull out all the stops to help you find a happy relationship with the man of your dreams We have helped thousands of women on their way to a happy relationship- at live performances, in seminars, workshops, intensive 1-to-1...

  • Head of Revenue Operations

    2 weeks ago

    Toronto, Ontario, Canada Practice Better Full time

    Position title: Head of Revenue OperationsLocation: Our office is located in Toronto, ON, Canada, however the role is remote/hybrid/flexible and open to Canada & US applicants.Reports to:CEOPractice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their...

  • Head of Creative Operations

    2 weeks ago

    Toronto, Ontario, Canada Moving Picture Company Full time

    Company DescriptionMoving Picture Company (MPC) is a global VFX studio with decades of storytelling experience across the feature film and episodic industries, with award-winning highlights including The Lion King, 1917, The Mandalorian, and Wandavision.MPC's global network of artists is constantly innovating to bring unimaginable ideas to life through...

  • Head of Solution Operations, Life and Health

    2 weeks ago

    Toronto, Ontario, Canada Munich Re Full time

    Head of Solution Operations, Life and Health:LocationToronto, CanadaIT Business Solutions - Life & Health delivers business value through the management of IT projects and products for Munich Re's Life and Health (L&H) businesses globally. The Head of Subsection, Business Solutions Life & Health, will play a leading role in the support and operations of L&H...

  • Head of Commercial Operations

    2 weeks ago

    Toronto, Ontario, Canada MiQ Digital Full time

    Location: Vancouver, BCReporting into the West Coast Commercial Lead, the Head of Commercial Operations will be responsible for three main areas of focus - Operations and Team; Product and Revenue; and Client Relationships, as outlined below.This person will have the Account Management and Trading teams reporting into them, to ensure seamless communication...

  • Head of Revenue, Ownr

    2 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryAbout the roleOwnr, an RBCx company, is hiring a Head of Revenue to join our team in Toronto. With the full support of RBC, Ownr is set to embark on its next growth phase as the leading platform for entrepreneurship in Canada. In this role, you will steer Ownr through its scale-up phase, optimizing its revenue-generating operations, and developing...

  • Head Chef

    3 weeks ago

    Toronto, Ontario, Canada Gamberoni Full time

    Be apart of a family operated business since 1986. Updating our concept and sharing what we do best. Become our HEAD CHEFThe Head Chef is responsible for overseeing the day-to-day operations of the restaurant. This individual will be responsible for the overall quality of food, service, and cleanliness of the kitchen. The Head Chef will also be responsible...

  • Assistant Head of School

    2 weeks ago

    Toronto, Ontario, Canada YMCA of Greater Toronto Full time

    Salary Rate: $69,97- Check out the YMCA's total compensation packageLocation: YMCA Academy15 Breadalbane St, Toronto, ON, M4Y 1C2Work Hours: Must be available to work Monday to Friday; Must be able to attend Parent/Teacher interviews, Open Houses, Parent Socials, Curriculum Information Sessions for Parents, etc.Employment Type: Regular Full Time...

  • Head Butcher

    2 weeks ago

    Toronto, Ontario, Canada Meaty Meats Inc. Full time

    Meaty Eats is a specialty retailer focusing on Fresh Organic Meats and Charcuterie as well as in house Prepared Foods. We operate two locations in the GTA focusing on quality goods, curated product selection and customer experience.As the owner of the company's retail meat operations, reporting to the Retail Operations Manager or similar, the Head Butcher is...

  • Head of Finance

    2 weeks ago

    Old Toronto, Ontario, Canada hive Full time

    We're growing our leadership team at Hive We're looking to add a Head of Finance to provide management expertise and lead day-to-day operations of all finance and accounting-related activities. As a key strategic contributor, the Head of Finance will work closely with the CEO and Executive team to

  • Head, Industrial Relations

    2 weeks ago

    Toronto, Ontario, Canada University of Toronto Full time

    Press Tab to Move to Skip to Content Link Head, Industrial Relations & Human Resources & Criminology & Sociolegal Studies Libraries (Lib III) Job Tittle: Head, Industrial Relations & Human Resources & Criminology & Sociolegal Studies Libraries (Lib III) Librarian - Permanent Status Stream Faculty/Division: Faculty of Arts & Science TheCentre for...

  • Head of Climate Transition

    2 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Head Chef

    2 weeks ago

    Toronto, Ontario, Canada Mezza Notte Trattoria Headquarters Full time

    We are hiring a Head Chef to maintain and improve the culinary operations. The ideal Head Chef will accomplish this by monitoring the daily functions of the culinary department, including providing support and guidance to the culinary team, ending in a positive guest experience.Responsibilities include:Support senior leadership by developing and assuming key...

  • Head Shipper

    3 weeks ago

    Toronto, Ontario, Canada West Can Auto Parts Ltd Full time

    Company Name: Westcan Auto Parts Ltd Permanent Position: Head Shipper (Noc12013) Terms of Employment: Full time No. of vacancies: 1 Start Date: As soon as possible Main Location: 5140 Imperial Street, Burnaby ,BC,V5J 1E2 Wage rate: $31.50 per hour for 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2-3 years ...

  • Assistant Head of School

    3 weeks ago

    Toronto, Ontario, Canada YMCA of Greater Toronto Full time

    Assistant Head of School Requisition Number: ASSIS003753 Salary Rate: $69,97- Check out the YMCA's total compensation package Location: YMCA Academy 15 Breadalbane St, Toronto, ON, M4Y 1C2 Work Hours: Must be available to work Monday to Friday; Must be able to attend Parent/Teacher interviews, Open Houses, Parent Socials, Curriculum Information Sessions...

  • Head of Contact Centre Operations

    2 weeks ago

    Toronto, Ontario, Canada Tre'dish Full time

    The Head of Contact Center Operations will provide leadership, direction, and will manage the daily operations of the contact center, including but not limited to strategy development, team hiring and oversight, KPI tracking, call monitoring, coaching and development, implementation of new processes, and overall leadership by example, in the delivery of...

  • Head of Province

    3 weeks ago

    Toronto, Ontario, Canada Digital Outsource Services Full time

    Head of Province - Ontario page is loaded Head of Province - Ontario Apply locations Ontario, Canada posted on Posted 3 Days Ago job requisition id JR9035 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.The Country Management department is responsible for optimizing development and driving...

  • Head Bartender

    2 weeks ago

    Toronto, Ontario, Canada ALICE Restaurant & Bar Full time

    Position: Head BartenderAbout Us:We are a thriving and upscale restaurant located in the heart of the city. Our commitment to delivering exceptional dining experiences has earned us a loyal clientele and an excellent reputation in the industry. As we continue to grow, we are seeking a talented and experienced Head Bartender to join our...