Head of Infrastructure and Operations
6 days ago
The Position Head- Infrastructure & Operations is responsible for the design, operations, and maintenance of IT infrastructure for LVMH Beauty China Offices, Warehouses, Factory, Boutiques and Counters. The role includes ensuring a high performance, stable, and secure technical environment to support users, applications, and business operations.
The critical and complex infrastructure includes:
- Cloud service
- Data center
- Networks
- Servers
- Storage
- Databases
- Disaster recovery
The Position Head will develop and execute strategic plans to proactively manage the IT infrastructure and provide maximum value. Collaboration with cross-functional teams, including executive leadership, global and local IT, business, and operations, is essential for aligning technology strategies with the company's standards and objectives.
This role plays a crucial part in driving innovation and enhancing operational efficiency through the effective use of technology solutions. Responsibilities also include the development and adherence to SLA and SOP, as well as managing the helpdesk and support team to provide services to LVMH Beauty China.
ProfileEducational Background: Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
Experience:
- At least 12 years of working experience
- 8 years in an Infrastructure management position in a large scale MNC environment
Skills and Qualifications:
- Proven experience in designing and implementing scalable and secure IT infrastructures
- Familiarity with cloud computing (Aliyun), virtualization, and containerization technologies
- Strong knowledge of networking, server technologies, storage systems, databases, and communication systems
- Solid understanding of information security principles and best practices
- Strong leadership and team management skills, with the ability to motivate and inspire teams towards achieving goals
- Extensive experience in vendor management and service outsourcing
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