Content & Program Specialist

2 weeks ago

Toronto, Ontario, Canada Docebo Full time
Hey you \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8


We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each other.

We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the

Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. \uD83D\uDC99

Are you ready to be a part of the learning revolution? \uD83D\uDE80

About This Opportunity:

We are seeking an action oriented, creative and collaborative individual to join our rapidly growing Enablement team. The

Responsibilities \uD83D\uDCBB:

  • Work with source material supplied by SMEs, such as scripts, slide decks, storyboards, and presentations to develop interactive online courses that effectively convey key information and achieve learning objectives
  • Identify the best instructional design techniques to ensure learner engagement and maximum knowledge retention.
  • Use instructional design process and methodology to plan, design, and develop classroom and webbased, instructorled and asynchronous product training guides and quick reference guides.
  • Create coursework with practice exercises, knowledge checks, and other elements designed to meaningfully evaluate and drive learning retention.
  • Manage projects efficiently while using shifting business objectives to guide decision making.
  • Ensure content accuracy and alignment with current business processes, company branding guidelines, procedures, and systems.
  • Audit and Maintain internal knowledge library (Docebo)Consult with Docebo's marketing and product teams, as needed, on graphics, visuals, illustrations, and other elements to improve the quality and effectiveness of training and ensure branding consistency.
  • Hold SMEs and others accountable for content delivery, review, and approval deadlines; escalate appropriately and manage the project through the entire project lifecycle.
  • Define and measure training effectiveness using meaningful metrics and address User feedback to revise content as needed.
  • Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base working closely with the Sales Operations team.
  • Ensure consistent adoption of all methodologies, tools, and best practices as outlined by sales leadership and assist with change management with the sales organization.
  • Continuously innovate on all aspects of enablement including programs, delivery, adoption, and reporting.
  • Own the administration of all of our internal instances of Docebo products and leverage the tools to drive engagement with enablement programs
  • Work on other duties as assigned

Requirements:

  • Bachelor's Degree or equivalent relevant experience.
  • 23 years of experience in sales, marketing, sales enablement, or learning & development.
  • Multimedia production skills using Articulate 360 (Storyline experience a plus), Adobe Suite (Photoshop, After Effects experience a plus) or other similar tools.
  • Experience producing content for Learning Management Systems (LMS) such as Docebo or similar.
  • Data Analysis experience with showing learner progress and ROI for learning initiatives.
  • Solid knowledge of Google suite. Google Sites and Analytics are a plus.
  • Proven track record of developing successful programs to accelerate the performance of B2B customerfacing teams.
  • Outstanding facilitation skills and ability to take a large audience on a journey while presenting.
  • Strong business acumen and communication skills.
LI-Hybrid

Benefits & Perks \uD83D\uDE0D

  • Inclusive and flexible work environment
  • Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
  • Employee Share Purchase Plan
  • Career progression/internal mobility opportunities
  • Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

About Docebo \uD83D\uDC99


Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop.


We have successfully achieved 2 IPOs (TSX:
DCBO &

NASDAQ:
DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do

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