Current jobs related to Director, Advisor Excellence - Toronto, Ontario - Scotiabank

  • Intelligence Director

    3 days ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Title: Director of Strategic IntelligenceWe are seeking a highly skilled Director of Strategic Intelligence to join our team at Director File. As a key member of our organization, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support our objectives.Key Responsibilities:Develop and implement...

  • Intelligence Director

    2 days ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Title: Director of Strategic IntelligenceWe are seeking a highly skilled Director of Strategic Intelligence to join our team at Director File. As a key member of our organization, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support our objectives.Key Responsibilities:Develop and implement...

  • Intelligence Director

    6 days ago

    Old Toronto, Ontario, Canada Director File Full time

    Director File is seeking a highly skilled Director, Threat Intelligence Lead to join our team. As a key member of our organization, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support our objectives. You will work closely with our Senior Director of Threat Intelligence to assess trends and provide...

  • Intelligence Director

    6 days ago

    Old Toronto, Ontario, Canada Director File Full time

    Director File is seeking a highly skilled Director, Threat Intelligence Lead to join our team. As a key member of our organization, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support our objectives. You will work closely with our Senior Director of Threat Intelligence to assess trends and provide...

  • Executive Director

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Opportunity: Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve...

  • Executive Director

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    Job Opportunity: Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve...

  • Executive Director

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    **Job Opportunity:** Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.**Key Responsibilities:**Develop and implement strategic plans to achieve...

  • Executive Director

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    **Job Opportunity:** Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.**Key Responsibilities:**Develop and implement strategic plans to achieve...

  • Threat Intelligence Director

    1 week ago

    Old Toronto, Ontario, Canada Director File Full time

    Director File is seeking a highly skilled Director, Threat Intelligence Lead to join our team. As a key member of our Director File team, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support our organization's objectives. You will work closely with our Senior Director of Threat Intelligence to...

  • Threat Intelligence Director

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    Director File is seeking a highly skilled Director, Threat Intelligence Lead to join our team. As a key member of our Director File team, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support our organization's objectives. You will work closely with our Senior Director of Threat Intelligence to...

  • Director, Threat Intelligence Specialist

    3 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    As a key member of the Director File team, you will be responsible for leading the collection, analysis, and production of intelligence to support the organization's strategic objectives. You will work closely with the Senior Director of Threat Intelligence to assess trends and provide recommendations to end-users across the enterprise.Key...

  • Director, Threat Intelligence Lead

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    As a key member of the Director File team, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support the organization's objectives. You will work closely with the Senior Director of Threat Intelligence to assess trends and provide recommendations to stakeholders across the enterprise.Key...

  • Director, Threat Intelligence Lead

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    As a key member of the Director File team, you will be responsible for leading the collection, analysis, and production of strategic intelligence to support the organization's objectives. You will work closely with the Senior Director of Threat Intelligence to assess trends and provide recommendations to stakeholders across the enterprise.Key...

  • Director, Threat Intelligence Specialist

    2 weeks ago

    Old Toronto, Ontario, Canada Director File Full time

    As a key member of the Director File team, you will be responsible for leading the collection, analysis, and production of intelligence to support the organization's strategic objectives. You will work closely with the Senior Director of Threat Intelligence to assess trends and provide recommendations to end-users across the enterprise.Key...

  • Chief Financial Officer

    2 weeks ago

    Old Toronto, Ontario, Canada financial-advisor Full time

    Job Description:We are seeking a highly skilled Chief Financial Officer to join our team at Financial Advisor. As a key member of our executive team, you will play a crucial role in shaping the financial strategy and overall success of our organization.Key Responsibilities:Develop and Implement Financial Strategy: Create and execute a comprehensive financial...

  • Chief Financial Officer

    2 weeks ago

    Old Toronto, Ontario, Canada financial-advisor Full time

    Job Description:We are seeking a highly skilled Chief Financial Officer to join our team at Financial Advisor. As a key member of our executive team, you will play a crucial role in shaping the financial strategy and overall success of our organization.Key Responsibilities:Develop and Implement Financial Strategy: Create and execute a comprehensive financial...

  • Digital Adoption Advisor

    2 days ago

    Toronto, Ontario, Canada Ontario Centres of Excellence Full time

    **Digital Adoption Advisor** OCI is seeking a Digital Adoption Advisor to drive the growth of Ontario's innovation economy by helping innovative companies leverage the outcomes and capabilities of provincial research institutions. The ideal candidate will have extensive business, technology, and sector expertise, with a strong network of stakeholders in the...

  • Director of Academic Excellence

    2 weeks ago

    Toronto, Ontario, Canada Rosedaleacademy Full time

    Job DescriptionJob Title: Director of Academic ExcellenceCompany: Rosedale AcademyLocation: Remote (with occasional visits to HQ office)Job Type: Full-timeAbout Us: Rosedale Academy is a leading provider of international education solutions, committed to transforming education through innovative approaches and technology-enabled learning experiences.Job...

  • Director of Academic Excellence

    2 weeks ago

    Toronto, Ontario, Canada Rosedaleacademy Full time

    Job DescriptionJob Title: Director of Academic ExcellenceCompany: Rosedale AcademyLocation: Remote (with occasional visits to HQ office)Job Type: Full-timeAbout Us: Rosedale Academy is a leading provider of international education solutions, committed to transforming education through innovative approaches and technology-enabled learning experiences.Job...

  • Sales Director

    5 days ago

    Toronto, Ontario, Canada Pier 4 Ltd. Full time

    Pier 4 Ltd. - Associate Director, Inside SalesWe are seeking a highly motivated and experienced Associate Director, Inside Sales to join our Sales team at Pier 4 Ltd. in Toronto. As a key member of our team, you will play a fundamental role in achieving our ambitious partner acquisition and Assets Under Management objectives.Key Responsibilities:Work closely...

Director, Advisor Excellence

3 months ago

Toronto, Ontario, Canada Scotiabank Full time

Requisition ID: 200891

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What your role will be...

Director, Advisor Excellence - Small Business, Canadian Banking

Leads and oversees the optimization of Small Business day-to-day advisor performance, and in the design and implementation of change management initiatives ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

What you'll be doing...

  • Leads and drives a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Responsible for re-engineering processes to drive significant improvements in client experience, with focus on reducing defects and increasing quality management. Partners with clients, third party providers, and internal stakeholders to proactively recognize and implement opportunities to improve client and employee experiences.
  • Provides strategic and tactical oversight of the design & implementation of business transformation initiatives and projects to support end to end operating model design across Small Business, with a focus on productivity, incremental revenue and/or cost reductions. Leverages internal expertise, best-in-class systems, processes, and tools, comparing to external benchmarks, augmenting expertise, and pushing the Bank towards top tier performance. Works closely with partners withing the Business Service Centre (BSC) and other service partners (such as ACE, Global Business Payments, and Global Risk Management) to ensure an appropriate model is in place to offer priority service to high value clients.
  • Owns the overall employee experience, onboarding, career progression pathway (ELEVATE) and learning frameworks for Small Business and collaborates on the creation of all program content with various partners, including external vendors, Human Resources and the Global Learning & Development COE in its design and development. Leverages data and insights for continuous improvement and effectiveness of programs. Focus on new adjudication workflow, tools and F/S analysis. Review of existing recognition programs (i.e. Applause, top performers) to assess adequacy and alignment with market best practices.
  • Design and execution of the onboarding strategy for SBAs, the HC&P team and roles supporting Small Business. Design and deployment of learning strategies for continuing education across key sales and sales management roles (SBA, Sr SBA, VSBA, HCPA, HCP, Team Leads, SBDMs). Build a formal onboarding plan for SBDMs in alignment with role refresh. Develop an upskill training plan for Sr. SBAs in support of the UpMarket strategy (in partnership with the National Solutions team).
  • Leads the Small Business Lending Support team, providing proactive and reactive coaching and support to the retail branch network and advisors through responding to inbound calls and emails from branches as well as outbound product coaching and skill-building to build sales competency and enable sales growth.
  • Leads the SBH/Tech tier 1 helpdesk strategy and solutions, ensuring prompt resolution of technical issues and exceptional support for stakeholders. Create and maintain a comprehensive knowledge base, empowering the helpdesk team with resources and guidance for optimal performance and escalation pathway for tier 2 support.
  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and professional development planning for the team.

What you need to succeed...

  • Post-secondary education, University Business Degree or MBA preferred
  • 10+ years of business and consumer/retail experience in the banking sector, with 5+ years in a leadership role
  • Extensive background in Financial/Product Management/Credit experience within the financial sector
  • Extensive project / program management experience
  • Thorough understanding of LEAN blackbelt principles and process optimization methodologies
  • Excellent understanding of Small Business segment, including deposit and credit policies and procedures, servicing model, distribution channels, systems, products, and strategic support areas to ensure the company complies and meets with strict regulatory standards and guidelines.
  • Strong understanding of retail/small business/commercial banking products, processes & systems, and markets.
  • Advanced communication and commercial skills with exceptional strategic thinking capabilities and a client and results focus.
  • Superior influencing skills with excellent interpersonal, communication (oral & written), presentation and negotiation skills – able to influence all levels of the organization, build consensus and obtain cooperation through the presentation of insight based on sound investigation and experiences.
  • Expert knowledge of project management techniques, including Agile.
  • Excellent analytical and critical thinking capabilities.
Working Conditions:
  • Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically may be required.

What we're offering...

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
  • A competitive compensation and benefits package.
  • An organization committed to making a difference in our communities– for you and our customers.
  • You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • You'll receive clear, transparent criteria to progress in your career.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.