Account Manager
2 weeks ago
Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back.
Account Manager-Transportation MarketThe Account Manager-Transportation Market is responsible for the maintenance and growth of assigned customers within the transportation market.
Responsibilities:
Coordinate the support of all assigned customers; gaining new and maintaining existing business with the highest possible, long-term profitability.
Continually balance time between supporting current business and developing new business.
Receive RFQs for business and follow documented procedures to gather the information necessary to provide a quotation to the customer in a timely manner.
Monitor "total customer satisfaction" through formal (scorecards, key performance indicators) and informal means. Communicate issues and areas for improvement internally to allow resolution of issues (quality, delivery, technical support, price)Work with supervisor to develop an annual sales plan and to achieve or exceed the sales and profit targets. Prepare regular sales reports and forecast updates as necessaryEngage in activities to enhance profitability i.e.
raw material pass through, collection of obsolescence costs, terms compliance, cost reductionsWork closely with Customer's Purchasing and Engineering Groups but also maintain relationship with other Customer Groups such as Operations, Scheduling, QualityWork collaboratively with technical groups to develop new business opportunities and execute cost take out activities at assigned customers.
Assist in the coordination of internal activities to support customer projects. i.e. product development, program management, operations management, customer supportWork with Supervisor and VP of Sales in negotiating customer contracts.Evaluate and improve the business systems of the Sales Group.
Able to work effectively in a home office.
RequirementsBachelors' Degree from an accredited four-year college or universityQualifications:
Minimum of 3 years of industry experience within the supply base in a transportation, agriculture and construction, automotive, or similar OEM.Strong communication skills with ability to interface with internal and external customersGood presentation skills, both oral and written.
Good analytical and general business skillsDisplay good judgment and initiativeDemonstrated team membership skillsMust be willing to travel (average 1 time per month) by air and autoOpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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