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Dealer Supervisor 2

3 months ago

Brantford, Ontario, Canada Great Canadian Full time

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.


Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.

With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.

Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.


Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.


Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.


Elements Casino Brantford is seeking 2 Full Time Dealer Supervisors and one Part Time Dealer Supervisor.

About This Role


Dealer Supervisors are responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing and contributing to a safe and welcoming work environment for all team members.

You will provide input on performance evaluations and assists with the implementation all new table games initiatives.

Also ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.


Benefits of Choosing Elements Brantford Casino:

  • $28.00/hr to start, increased to $30.00 after one year.

What you'll get to DO

  • Monitors Dealers in an assigned Salon/Salon Premium area; area; maintains game integrity; monitors game limits and cash/value transactions
  • Ensures all players rating is done in precise manner
  • Provides input for team member performance objectives and evaluations
  • Participates in the implementation of table games strategic plans
  • Requests fill/credit issuance as required
  • Verifies cash/value transactions pertaining to floats, fills, credits and tips
  • Responds to, resolves or escalates issues
  • Reports irregularities and suspicious activities
  • Assists in allotting player seating and waiting lists
  • Maintains a tidy work area
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed
  • Manages other initiatives as required

What you'll need to be successful

  • High School Diploma; Post Secondary education or a suitable combination of education and experience an asset
  • Minimum 2 years of experience in gaming management
  • Minimum 3 years leadership experience
  • Food Safety Certification
  • Ability to successfully obtain a Gaming License
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Computer literacy in MS Office

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We provide you with the tools and technology needed to delight your guests and clients
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Freedom to Innovate: supports new and better ways to be successful
  • Be your

Authentic Self:
environment that values diversity as a source of strength

Work Environment Considerations

  • Regular casino environment, standing for long periods of time, some exposure to noise, nontraditional work hours

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We provide you with the tools and technology needed to delight your guests and clients
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Freedom to Innovate: supports new and better ways to be successful
  • Be your

Authentic Self:
environment that values diversity as a source of strength

The only thing we don't play games your career


The Great Canadian Gaming Corporation committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.


Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Thank you for