Clinical Coordinator, General

6 days ago

Toronto, Ontario, Canada North York General Hospital Full time

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required) from the Ontario Ministry of Health website or other authorized source. An individual is fully vaccinated if they have provided proof of vaccination in the form of a receipt from COVaxON (the Ministry's provincial system for COVID-19 vaccination information) and 14 days have elapsed from the final dose. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement.

Position Summary

Clinical Coordinator, General - Palliative Care

Your goal in this position is to provide palliative care mentorship, education, and coaching to health care teams within North York Region.

You will establish relationships with community partners, organizations, and physicians. In addition, you will be responsible for establishing the role of the outreach teams as an effective and efficient interprofessional Model of Care within the healthcare system. You demonstrate leadership, change management, and problem-solving skills. You have excellent organizational skills and the ability to prioritize workload. You also have excellent communication skills and demonstrate strong conflict resolution skills. This position supports the hospital's academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, learners, volunteers and families.

Specifically, Clinical Coordinator will drive practice change, with a focus on improving access to and quality of clinical care, aligned to the Palliative Care Health Services Delivery Framework in the Community ("The Delivery Framework") and the Ontario Palliative Care Competency Framework. Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies. Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results. Consult on clinical care when the complexity of the patients' needs is beyond the existing competencies of providers (in the community organizations). Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.

On a practical level, you will

In partnership with clinical leadership you will take a leadership role in co-creating the regional Delivery Framework Implementation plan with local Ontario Health Team (OHT) and assists with Outreach program development and future direction.
Foster regional collaboration by being an active participant in health system transformation to improve care for those in need of palliative care.
Act as a resource to bridge local and organizational relationships and inform quality improvement opportunities.
Provide a point of contact to influence and create opportunities for system level improvement related to Palliative Care
Transfer knowledge by developing, delivering, and coordinating educational sessions to facilitate best practice and practice improvements within palliative care
Guide palliative care quality improvement and practice change initiatives
Develops and coordinates delivery of education sessions
Disseminates learning and information gained across teams to share best practice and inform others about current and future developments
Collaborates with internal and external stakeholders in providing community education sessions for hospital, primary care and community care providers.
Travel between sites
Responsible for project management and coordination of unit and corporate based initiatives.

Qualifications

Regulated healthcare professional
Current registration in good standing with applicable Health Care Regulated Professional College
Minimum 5 years experience in palliative care
Minimum 2 years experience in adult learning techniques and knowledge to practice principles.
Experience working with quality improvement initiatives
Strong clinical coaching and debriefing skills
Strong consultation skills, with expert knowledge of models of consultation and their application with individual, team and community service providers.
Master's degree in health care related field or equivalent, preferred.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Part Time Temporary Position of 24 months with 8 hour shifts, Days and Evening shifts in the Palliative Care Unit. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department.

#INDO

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