Sales Administrator

1 week ago


Toronto, Ontario, Canada Alo Food Group Full time
The Alo Food Group creates and operates restaurants of regard in Toronto.

Since the opening of Alo our fine-dining flagship in 2015, we have aimed to make luxuries approachable while elevating time-honoured favourites.

We offer our guests a continuing relationship in venues where the deliciousness of the food is met by a passion for hospitality.

Along with Alo, our portfolio of restaurants includes Aloette (2017); Alobar Yorkville (2018); Salon (2019), an intimate space for private dining; and Aloette Go (2021), a take-out-and-delivery-optimized version of the original.

_

Responsibilities:

  • Work in tandem with location managers to respond to guest inquiries, converting leads/inquiries to bookings/reservations in both full service restaurants, private event spaces, and catering.
  • Build and maintain outstanding relationships with guests and industry contacts such as hotel concierge teams to ensure our locations are fully reserved.
  • Update guest records with preferences, celebrations, and notes necessary to allow the service team to execute service beyond guest's expectations.
  • Communicate between locations in regards to waitlist requests, offering alternative options when able.
  • Assisting the host team with reservation management.
  • This role could grow to include time in service at our restaurant locations, which would include a share in our tip pools.

Skills and Qualifications:

  • Ability to work well in fast paced environments under pressure.
  • Strong written and verbal communication skills with correct spelling, grammar, and punctuation.
  • Experience with reservations management software such as Tock.
  • Experience in a fine dining restaurant setting.
  • Strong organisational skills, ability to prioritise under pressure, and multitask.

Job Types:
Full-time, Permanent

Salary:
From $45,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Administrative experience: 1 year (preferred)
  • Restaurant: 1 year (preferred)

Work Location:
In person
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