Digital Experience/ux Specialist

2 weeks ago


Newfoundland and Labrador, Canada Eastern Health Canada Full time

Location:
Anywhere in Newfoundland and Labrador


Primary:
Waterford Hospital, St. John's


Digital Experience/UX Specialist

Subject to Classification Review

Remote Work Opportunities

Communications and Public Engagement

Provincial Digital Strategy

Temporary, Full Time (12 months with the possibility of extension)

27842TMP

Hours

  • 75 biweekly (8hour days)

Salary

  • CG34 ($ $34.71 per hour)

Competition Number

Posted Date

  • 12 April 2024

Closing Date

  • 19 April 2024

About Us

Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information.

The creation of a provincial health authority was announced following recommendations from Health Accord NL.


NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people.


Job Summary

The Digital Experience/UX Specialist is responsible for planning, coordinating and implementing high quality user (i.e., patient/client/employee/citizen/stakeholder) experiences on NL Health Services digital properties.

Working in a team environment, this position helps to execute the organization's digital communications strategy and aims to ensure that patients, clients and families can easily access health information and services through digital platforms.


This position relies on user research, consultation methods and communication best-practices to understand users' communications needs, preferences and expectations with the goal to recommend and implement engaging digital solutions.

The incumbent will coordinate and conduct usability testing, identify usability requirements, develop information architecture systems, guide and create visual user interfaces and continuously evaluate digital experiences for improvement.


The Digital Experience/UX Specialist understands and works to integrate data into informative data visualization/indicator dashboards to enrich digital experiences that provide valuable insights for health providers and patients, clients and families.

The specialist also works to present health and service delivery information in a compelling digital manner, using accessible and inclusive design and staying abreast of emerging technologies.

Working closely with the Digital Communications Manager and reporting to the Senior Director of Provincial Digital Strategy, other duties and responsibilities of this position include, but are not limited to:

Collaborate with cross-functional teams and partners to understand user needs and organizational objectives; analyze user feedback to inform design decisions; develop wireframes, prototypes, and user flows to effectively communicate design ideas; create and maintain a consistent and intuitive user interface across digital platforms in alignment with NL Health Services brand; implement best practices in digital communications, user experience (UX) design, information architecture, and interaction design; work closely with developers to ensure seamless integration of content, data and design elements; perform front-end coding; manage digital assets; stay current with industry trends and emerging technologies to continually improve digital experiences with the goal to enhance communication and information-sharing for the public.


Job Qualifications
Education


A Bachelor's degree with a focus on website design/development, user interface design, digital communications, information technology, or computer engineering complemented with design, or related area is required.


Membership and/or affiliation with relevant professional associations may be an asset (e.g.,the Design Professionals of Canada (DesCan), International Association of Business Communicators (IABC).

Experience


A minimum three to five (5) years' experience designing and developing digital/web and user interfaces within a multi-stakeholder professional environment is required.

Significant experience with user experience (UX) writing and design.

Experience with project management would be a strong asset.

Competencies (Knowledge, Skills & Abilities)

Excellent communication and organizational skills and demonstrated superior knowledge of industry standards and current IT Technologies.

Knowledge of web development and one or more programming languages.

Knowledge of visual principles and design software.

Functional understanding of coding and transferring the brand's identity seamlessly throughout the interface of a digital solution or service.

Ability to iterate work output based on feedback.

Ability to identify key performance indicators, gather, analyze and report metrics and usage data.

Other

A satisfactory record of work performance and attendance

  • Newfoundland and Labrador, Canada Eastern Health Canada Full time

    **Location: Anywhere in Newfoundland and Labrador** **Primary: Waterford Hospital, St. John's** **Digital Experience/UX Specialist** **Subject to Classification Review** **Remote Work Opportunities** **Communications and Public Engagement** **Provincial Digital Strategy** **Temporary, Full Time (12 months with the possibility of...


  • Newfoundland and Labrador, Canada Medavie Blue Cross Full time

    What makes us a different kind of employer? As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians - and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes. Our technology team is the backbone of our...


  • Newfoundland and Labrador, Canada Amgen Full time

    Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross...


  • Newfoundland and Labrador, Canada Renesas Electronics Corporation Full time

    This is an opportunity to join a top-notch Power Management IC Team with Renesas' leading Power Business Unit. You will be part of a very skilled group of engineers who are helping build world class automotive and consumer PMIC products that will power tomorrow's automobiles. Your main responsibility will be managing the digital design team to execute...


  • Newfoundland and Labrador, Canada Memorial University of Newfoundland Full time

    February 13, 2023 **INSTRUCTIONAL DESIGN SPECIALIST (BAND LEVEL 8)** Health Sciences Information and Media Services Faculty of Medicine (Full Time, Permanent Position) **This competition may be used to fill identical positions in this unit within three (3) months of the closing date** **DUTIES** Reporting to the Manager, Health Education Technology...


  • Newfoundland and Labrador, Canada Medavie Blue Cross Full time

    As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians - and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes. Our technology team is the backbone of our organization with over 500 employees and growing. We...


  • Newfoundland and Labrador, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...


  • Newfoundland and Labrador, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our...

  • Senior UX Designer

    1 week ago


    Government of Canada Ottawa and Gatineau offices Thales Full time

    Location: Ottawa, Canada Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...

  • Senior UX Designer

    2 weeks ago


    Government of Canada Ottawa and Gatineau offices Thales Full time

    Location: Ottawa, Canada Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...


  • Newfoundland and Labrador, Canada Newfoundland and Labrador Centre for Health Information Full time

    Location: Newfoundland and Labrador Salary Scale: CG-27 ($46,373.60 to $51,287.60) _*effective April 1* _ Closing Date: April 2, 2024 **About Us** As part of the Newfoundland and Labrador Health Services, Digital Health provides quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration...


  • Newfoundland and Labrador, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...


  • Newfoundland and Labrador, Canada Service Experts LLC Full time $38,257 - $57,385

    Service Experts LLC Customer Service Specialist in Riverhead , New York Location: Position Title: Customer Service Specialist Reports To: General Manager or Office Manager Status : Full-time, Regular position Category : Customer Service/Support Location Name : Matz Rightway Service Experts Location Address : 110 Kroemer Ave, Riverhead, NY 11901...


  • Newfoundland and Labrador, Canada Memorial University of Newfoundland Full time

    February 7, 2023 **ADMINSTRATIVE STAFF SPECIALIST I** Institute of Social and Economic Research Faculty of Humanities and Social Sciences (Permanent Position) **DUTIES** **QUALIFICATIONS**: Experience (3-5 years) in secretarial work; graduation from high school supplemented by courses in business education or secretarial science; or any equivalent...


  • Newfoundland and Labrador, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Title: Customer Experience Associate Goulds Part Time Requisition ID:...


  • Newfoundland and Labrador, Canada Verafin Full time

    Sparrow Acoustics is working to bring the industry a whole new level of access and diagnostic richness to virtual care and telehealth in a surprisingly convenient and powerful way. We are creating new ways to help build a better standard of care while decreasing the associated costs of delivering it. Our focus is on participatory cardiac and respiratory...


  • Newfoundland and Labrador, Canada Newfoundland and Labrador Centre for Health Information Full time

    **Director of Communications, Change Management & Training** **Temporary Full-time Location: Newfoundland and Labrador Salary Scale: HL-27 ($88,202-$114,663) Closing Date: Closing March 1, 2024 **About Us** As part of the Newfoundland and Labrador Health Services, the Digital Health division provides quality information to health professionals, the...


  • Newfoundland and Labrador, Canada Amgen Full time

    Welcome to AmgenAt Amgen, we are dedicated to harnessing the power of biology to help patients facing severe diseases. Our focus is on discovering, developing, and delivering cutting-edge human therapeutics that make a difference.Job Opening: Specialist Security EngineerAmgen is currently seeking a detail-oriented Specialist Security Engineer specialized in...


  • Newfoundland and Labrador, Canada Amgen Full time

    Specialist Application Security Engineer at AmgenAbout the JobAmgen is on a mission to leverage the power of biology to develop innovative therapies for patients with serious diseases. The company is currently looking for a Specialist Application Security Engineer to join their Information Security team. In this role, you will play a key part in supporting...


  • Newfoundland and Labrador, Canada Lenovo Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has...