Monitoring System Administrator

1 week ago


Kitchener, Ontario, Canada Open Text Corporation Full time

Monitoring System Administrator (Sitescope +):

  • Req id: Waterloo, ON, CA Richmond Hill, ON, CA Mississauga, ON, CA
    OPENTEXT
  • THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:


Exciting, diverse role available for an Lead, offering the chance to join a structural monitoring team and help deliver on a range of innovative schemes with an expanding market leader.

The position requires detailed technical knowledge of systems and network elements with the ability to troubleshoot those elements completely, 24 hours a day, 7 days a week.

The monitoring solutions need to enable the operations teams to proactively identify and remediate issues.

What you will be doing:

  • All work needs to be done ensuring no customer impact, or the smallest impact possible given the constraints of the implementation, to the overall production system.
  • Provide 24/7 'tier3' oncall support of specific production system section as required.
  • Cross-Train production support & engineering personnel to ensure knowledge is held by multiple individuals.
  • Create custom monitoring solutions where direct monitoring is not possible.
Required qualifications.

  • Bachelor's Degree or equivalent of work experience.
  • Good knowledge in administration of Windows Server environments.
  • Expert in administration of Enterprise monitoring solutions
  • In depth knowledge of Cloud infrastructures
  • Strong verbal and written skills in English
  • Welldeveloped interpersonal, presentation, and public speaking skills
Beneficial/preferred qualifications

  • Proficient knowledge in PowerShell scripting
  • Knowledge of server and system security
  • Scripting skills in LINUX/UNIX
  • Knowledge in administration of Windows Client Operating Systems
  • Familiar with standard practices and procedures of all components within network element
  • Knowledge of TCP/IP protocols


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