Night Auditor/front Desk Agent

1 week ago


Thunder Bay, Ontario, Canada Homewood Suites by Hilton North Bay Full time

MUST CURRENTLY RESIDE IN NORTH BAY

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TOO:

  • Administer all night audit functions
  • Balance all revenue and settlement accounts nightly
  • Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures
  • Maintain files and reset the system for the next day of operations
  • Follows up on requests and problems promptly
  • Provide excellent customer service to all guests
  • Welcome and greet all guests, check in and check out procedures
  • Answer guest inquiries and provides assistance in a professional manner
  • Answer all incoming phone calls and take reservations
  • Check reservations in and out
  • Light cleaning of Lobby and Public Areas
  • Assist with Breakfast Preparation
  • Accurately follows cash handling procedures
  • Adhere to all department and Company policies and procedures.
  • Ensure guests security by the proper handling of guest room keys and personal information
  • Perform any other job related duties as assigned

CANDIDATE REQUIREMENTS:

  • Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner.
  • Organized and able to work in a fastpaced, multitask environment
  • Proficient using a computer, good knowledge of excel and basic accounting principles
  • Excellent communications skills, written and oral
  • Works well under pressure in a changing environment.
  • Ability to work with mínimal supervision.
  • Able to stand for an 8 hour shift
  • Must be able to work days, evenings, overnights including weekends and holidays
  • Shifts will be 7:00am3:00pm, 3:00pm11:00am and 11:00am to 7:00 am approximately.
    Must be available to train/work all shifts

$1.00 premium for Night Audit Shifts

Job Types:
Part-time, Permanent

Pay:
$16.55 per hour

Expected hours:
No less than 16 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Every Weekend
  • Holidays
  • Night shift
  • On call
  • Weekends only

Ability to commute/relocate:

  • North Bay, ON P1B 2T3: reliably commute or plan to relocate before starting work (required)

Experience:

- hotel front desk: 1 year (required)

Work Location:
In person

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