Cannabis Concierge
7 days ago
Cannabis Concierge (a.k.a. "Budtender")
It's your story. It's our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.
Spiritleaf - Bloor West Village is looking for Cannabis Concierges (colloquially known as Budtenders) to lead and inspire by taking a forward-thinking approach to the retail experience.
Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity.
Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.
_The Challenge_
_The Responsibilities_
CUSTOMER CONNECTION
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decisionmaking skills to enhance each customer's experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge
PRODUCT KNOWLEDGE
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience
TEAMWORK MAKES THE DREAM WORK
- Supports new hires through mentorship
- Is selfaware and focused on selfdevelopment
- Collaborates with the team during morning and closing meeting
LEADERSHIP
- Possesses strong written and verbal communication skills, strong assessment, and decisionmaking skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience
- Participates in ongoing staff education and through sharing of product knowledge
QUALIFICATIONS
- At least 1 years' experience in a retail environment
- Proven success in offering an exceptional customer experience
- A passion for our product and changing the way the world sees cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way
- You must be at least 19 years of age and be able to pass a police criminal background check
- You must have (or be willing to obtain your CannSell certification required to work in a licensed cannabis retail store and be able to provide a copy of the certificate
- First Aid/CPR training an asset (must be able to provide current copy of certificate)
Benefits:
- Flexible working hours
- Casual dress
Job Types:
Full-time, Part-time, Permanent
Salary:
$17.00-$18.00 per hour
Job Types:
Part-time, Permanent
Part-time hours: 15-30 per week
Salary:
$17.00-$18.00 per hour
Benefits:
- Casual dress
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability
COVID-19 considerations:
Masks are optional
Experience:
Customer Service: 1 year (required)
Licence/Certification:
- Cannsell Certificate (required)
Work Location:
In person
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