Senior Account Manager

1 week ago

Markham, Ontario, Canada Fire Safety and Protection Full time

About Us

Georgian Bay Fire & Safety Ltd., a Fire Safety and Protection, LLC, company, is one of the largest independent life safety and property protection companies in Canada. Our Fire Alarm, Security, Sprinkler, and Electrical professionals are committed to protecting people and property. In business since 1969, we are a recognized leader in Ontario, Canada, and as part of Fire Safety and Protection, LLC, we have locations throughout Ontario and along the east coast of the United States.

Job Description

The Senior Account Manager works to develop new and potential accounts within a defined territory for the Fire Safety and Protection (FSP) business. The primary focus and goal for this sales professional is to develop and build upon our existing client accounts to cement those relationships with value-added attention to details of the clients' needs, by proposing and adding additional services like repairs, inspections, moves, and changes, executing on contract renewals, asking for and expanding our services to their additional locations, and pursuing business of our clients' well-earned referrals. The Senior Account Manager owns the strategic selling process and communicates value to resolve the client's issues.

Responsibilities:

  • Proactively seek out new business opportunities by networking and conducting prospecting activities to secure first appointments with existing building owners at the decision maker level.
  • Develop risk-mitigation strategies to assist clients in budgeting for lifecycle projects by eliminating costly emergency service calls.
  • Develop and present pricing options for service and planned maintenance agreements and assist in budgeting for future programs.
  • Develop and maintain strong business partnerships with the purpose of gaining the client's trust, meeting their objectives, and delivering value added solutions.
  • Build financial and life cycle analysis with our tools, to quantify value from the client's perspective.
  • Generate and deliver impactful proposals with dynamic professional executive level presentations that lead to signed contracts.
  • Participate in sales and industry training and convert that training to sales results.
  • Coordinate and cooperate with other members of the operations and sales team in the branch location to ensure achievement of customer needs.
  • Beginning or enhancing a common understanding of applicable codes to ensure the success of our life safety programs.
  • Track all sales activities in our CRM.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Industry certifications like CFAA or NICET a plus, not required.
  • 3+ years of related sales experience.
  • Technical experience within one or more of the following: sprinkler, fire alarm, fire extinguisher, suppression systems, security, video, access control, construction, HVAC, or other commercial facilities services or solutions or other service sales direct to end-users.
  • Ability to communicate and present effectively to groups at all levels, from skilled labor and administrative to executive and owner.
  • Leadership of customer engagements along with the desire, ability, and skills to manage the entire sales cycle.
  • Proven ability to build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
  • Ability to collaborate with other individuals, departments, and teams.
  • Strong ability to write compelling, detailed sales proposals.
  • Must be well organized and able to handle multiple proposals and processes simultaneously.
  • Motivated to grow professionally, personally, and financially.
  • Proficiency in Microsoft Office Suite as well as a CRM platform.

Physical Requirements:

Mobility: May need to travel frequently to meet clients or attend meetings. They should have the ability to move around, stand, and walk for extended periods.

Lifting: There may be instances of needing to lift, carry, and transport objects such as presentation materials or product samples safely.

Vision: Good eyesight to read documents, analyzing data, and representing information to clients.

Hearing: Normal hearing to effectively communicate with all stakeholders.

Stamina: Often work long hours and multi-task. Physical stamina is needed to stay focused and perform the job effectively throughout the day.


Professional Development:

Georgian Bay Fire and Safety is committed to providing opportunities for employee career advancement within the Fire and Life Safety Industry. As part of this commitment, we offer a tuition reimbursement program, which reimburses employees for all or some of the costs of obtaining certifications upon a passing grade including but not limited to, CFAA Fire Alarm Technician courses 1-5, theory and practical exam as well as study materials, conferences/seminars, and workshops related to the fire and life safety industry.

Benefits:

Fire Safety and Protection (FSP) is laser focused on creating a culture that thrives on developing our people and protecting our clients' assets. One of the ways we do this is by rewarding those who contribute to our continued growth. Some of the things that you can expect when joining our professional selling team include:

  • Extended Health Care
  • Dental
  • Vision
  • LTD, STD
  • Life Insurance
  • EAP
  • RRSP Matching
  • Tuition Reimbursement
  • Auto allowance and Fuel Card

Health & Safety:

The personal safety and health of each employee of our organization is of primary importance. We believe that our employees are our most important assets and that their safety is our greatest responsibility. It is Fire Safety and Protection, LLC's objective to ensure a safe and productive working environment for all employees. At FSP we believe that illnesses and injuries can and must be prevented. We believe in empowering each employee to create and maintain a safe and healthy environment.

FSP Equal Opportunity Employer Statement:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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